New Surveillance Tools in Retail Stores Pose Legal Risks
Quick Hits Artificial intelligence, facial recognition systems, and body cameras on security guards are some of the newer methods retailers are using to prevent crime in stores. Recording audio without consent may be prohibited under federal and state laws. Employees and customers have certain privacy rights where there is a reasonable expectation of privacy. Retailers are under pressure to balance security concerns, such as preventing theft, with the privacy rights…

