CapGemini

A shift in thinking from “life cycle” to “use cycle” can help eliminate e-waste Instead of seeing ESG programs as an add-on, enterprises are increasingly recognizing that creating a culture of sustainability – and investing in technological advancements to support it – can have positive impacts on the business, brand, and bottom line. And in part one of this blog series, I discussed how to use ESG data strategically, efficiently,…

Retail predictions for the 2024 holiday shopping season Lindsey Mazza Black Friday has long been one of the single most critical days of the year for retailers and brands In today’s landscape, economic uncertainty, a proliferation of digital channels and the rise of a global market are redrawing the holiday shopping calendar. For retailers, how well they perform will depend on how well they are able to manage the major…

The National Institute of Standards and Technology (NIST) has released three new cryptographic standards ML-KEM, ML-DSA, and SLH-DSA, designed to protect sensitive data against the emerging threat of quantum computing. These standards are crucial for the financial services sector, which is particularly vulnerable to the risks posed by quantum technology. The quantum computing threat: A looming crisis Quantum computers are on the horizon, poised to revolutionize computing with their ability…

Generative AI’s (GenAI) power to transform every aspect of our lives is now common knowledge But business leaders are still unsure exactly how to make this revolutionary technology an integral part of their activities. The truth is that the integration of Generative AI for operations requires a very different approach than the integration of traditional AI. This is evident in the sphere of R&D and operations. In recent years, AI…

This blog article explores potential futures in software engineering based on current advancements in generative AI. While the content presents a plausible vision, it cannot predict the future. Our purpose is to inspire software engineers, software companies and enterprises who are embracing the next generation of ‘product-centric’ business models driven by software to anticipate and embrace the transformative potential of generative AI with bold and forward-looking actions and strategies. The…

A Call for a better Approach to all Things AI Robert Engels Being in San Francisco, this vibrant and living city, full of ideas and willingness to move onward I could not help myself getting into a thought or two on the sociology of trends and commercial interests. In our current society we often stick to verification and confirmation to shape our ideas and opinions. Social media, news, and opinion…

Generative AI is the pinnacle of data science. It will boost profits, reduce costs, and help you expand into new markets. To take full advantage of generative AI’s capabilities, train your models on all your data. Taylor Brown The world is being transformed by AI-assisted medicine, education, scientific research, law, and more. Today, researchers at the University of Toronto use generative AI to model proteins that don’t exist in nature; pharmaceutical…

Confronted with alarming automotive industry supply chain disruption, OEMs have recently tended to respond by stockpiling additional components. By: Fredrik Almhöjd While this helps them avoid interruptions to the assembly line, it means tying up working capital in inventory – a costly and wasteful strategy that truck OEMs, in particular, need to avoid in the longer term. Fortunately, more robust ways to add resilience are available, and newer technologies such…

How (and why) Product Lifecycle Management will transform the industry Food packaging is an integral part of the modern food industry, ensuring the safety, freshness, and quality of products as they make their way from the manufacturer to the consumer’s table. Over the years, food packaging has evolved significantly, driven by changing consumer preferences, sustainability concerns, and advancements in technology. One of the key drivers of this evolution is the…

The revised Payment Services Directive (PSD2) was passed by the Council of the European Union in 2015, and widely implemented in 2017. The regulation ushered the banking industry to the Open Banking era of seamless data exchange. The implications of this regulation were not restricted to only Europe. We witnessed Open Banking being embraced globally – either market driven, or government regulated – across the key markets. The advent of…

Cyprus CEO summary: Customer trust in AI relies on explainability. A data science team faced a puzzling problem as their algorithm achieved high accuracy in dog breed identification but inexplicably kept tagging different breeds as huskies. After adding explainability, they discovered the AI wasn't considering animal features but rather background elements common to husky images. This highlights the importance of understanding how AI makes decisions, as it can impact crucial…

Stephan Paolini - Creating and sustaining an environment in which employees are engaged and thrive requires more than an IT solution or a revised organization. It demands the transformation of your employees’ daily journey into a truly amazing People Experience. All too often, there’s a big gap between what senior management thinks is happening and the reality on the ground as underlined in a recent report from the Capgemini Research…

Abhishek Singh - A perfect storm has swept through the wealth management industry. For nearly a decade, the industry experienced significant growth. In 2022, that all changed. Population decline and falling numbers of high net-worth individuals (HNWI) coupled with geopolitical woes and macroeconomic conditions crafted an uncertain future. Yet, as the storm began to settle, the industry looked to rebound. What had been blown away presented an opportunity for a…

Mahalakshmi Ramakrishnan - Leveraging proven AI-driven accounts payables solutions from an experienced service provider can help you implement a best-in-class e-invoicing tool that delivers improved compliance, accuracy, efficiency, cost saving, and sustainability. In recent years, e-invoicing has gained increasing importance as organizations look to reduce invoice processing costs and cycle time, improve working capital management, and expedite tax settlement. Indeed, the current trend is for suppliers to register invoices with…

Ever wondered if the tried and tested way organizations navigate the volatile economic landscape – slashing budgets and cutting costs – is the most effective? The sentiment is understandable. We all grapple with surging costs – rising mortgages, soaring living expenses, and salaries that lag behind inflation. Add to that the relentless uncertainties of global macroeconomics – wars, cyber threats, and unstable supply chains. It’s no wonder cost-saving measures have…

In the past months, we witnessed two major semiconductor events across the globe: The 2023 Global Semiconductor Alliance’s (GSA) European Executive Forum gathered leading global senior executives on June 14-15 in Munich to embrace the most pressing issues affecting an industry caught in the throes of change. SEMICON West 2023 took place in San Francisco on July 11-13 to discuss key challenges affecting the global microelectronics industry. In this article, we’ve distilled the…

Although most truck OEMs acknowledge Software-driven vehicles as a new norm for the commercial vehicle industry, they still need to convince their customers that these vehicles will add value to their businesses – especially around the top three objectives of improved uptime, productivity, and fuel efficiency. Fredrik Almhöjd SDVs have a major role to play in helping fleet operators overcome the international shortage of truck drivers, explain Fredrik Almhöjd and…

Kees Jacobs Part 3: Embed data within the business Welcome to the third part of this initial blog series on the future of commerce and the role of data and technology. In the earlier parts, we discussed the impact of channel-less commerce, the need for connected capabilities, the significance of data-driven competencies and value, and the importance of managing data foundations, data collaboration and composable technology architectures. In this final…

Is there a shortcut?   Dr Danica Vukadinovic Greetham Flexibility and predictability in electric grids – multi-scale challenges and future directions through meso-level aggregation. Needed: Intelligent Local Grids. When: Immediately The push to NetZero places most of its bets on electrification[1]. While, on average, total UK electricity demand has been decreasing since 2005[2], massive changes are brewing. Increases in distributed generation and demand due to the electrification of heat and…

Imagine you are driving a car and suddenly encounter a roadblock. Would you have a detour plan ready to navigate around it or would you continue driving, hoping it would disappear? You only have one choice, right? Now consider this in the context of cybersecurity incident response where only 30% of businesses are prepared for an attack; or to continue the analogy, where almost 70% would drive on before they…

Working with the folks at the Capgemini Research Institute is always fun, when we set up the surveys the intent is always to find things out rather than prove them. With the latest report on Consumer adoption of Generative AI that mindset has led to me losing a friendly wager. By Steve Jones Because I was absolutely sure we’d see a generational divide with GenZ in particular being ahead of the game. This is…

Is it an R&D problem? Customers increasingly demand sustainable products. But, with the rising cost of living, they also want affordability and convenience. Consumer product companies must research and develop faster, to maintain product appeal, whilst reducing their environmental impact. R&D is at the forefront of innovation, relentlessly developing new technologies, formulating new products, designing new packaging, and improving production methods. However, R&D is also under pressure to balance multiple,…

We’ve all felt the crunch post-pandemic. However, aerospace and defense suppliers seem to have felt this crunch with particular intensity. From a state of near-zero demand during the height of lockdowns, the industry has rapidly shifted to meeting the skyrocketing demand as borders reopen and consumers resume travel. This unprecedented surge in demand has put significant pressure on aerospace and defense suppliers. As professionals in the aerospace and defense sector…

Packaging is the window to the product. It shapes buying decisions and provides vital information. It protects the product, ensuring happy customers, and minimising returns and waste. Perhaps most importantly in the current age, the choice of packaging shows a company’s commitment to sustainability. By: Maryem Sahnoun  In recent years, sustainability has moved from a premium offering for conscientious customers to an essential element of all packaging. Consumers will increasingly…

Why hydrogen and how to implement it? This article explains why hydrogen is the best option for the future and lays out a basic approach for attaining a hydrogen economy. Underpinned by a global shift towards decarbonization, hydrogen is gaining significance as an energy vector, especially for high-emission sectors that do not use electricity directly. Our research (Capgemini Research Institute Report – Low-Carbon Hydrogen: A Path to a Greener Future)…

Is there more to FinOps than cost reduction for financial services organizations? Our FinOps experts share their perspectives from their firsthand experience. In recent years, the financial services sector has seen an increase in the pace of digitization. This is a reaction to the demands of the omnichannel customer and the need to compete with FinTech challengers whilst maintaining a cost discipline. Cloud transformation has been a key pillar of…

Implementing FinOps relies on governance, support, and ownership  FinOps uses technology and data to lower the cost of operations in line with the cloud computing model selected by cloud vendors. However, achieving a profitable and efficient optimization model requires more than the basic applications of FinOps optimization actions. Success starts with the people in your organization. We have helped many clients move to the cloud, and we’ve noticed that they…

  A European Green Deal is one of the six strategic priorities targeted by the European Commission for the years 2019-2024. It aims to make Europe the first climate-neutral continent by becoming a modern, resource-efficient economy. The EC believes that access to data (both open and private) is crucial to this ambition, but just how mature are EU Member States’ open data policies in terms of contributing to the European…