Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting comes to you. Frustrated, upset. “Why…
Whenever you search on Google or ask ChatGPT for something, you get an answer in a snap. An unintended result of this technology is that we expect immediate feedback from people, too. A lack of feedback kills productivity. In 2008, tech scholar Nicholas Carr raised a provocative question in a…
If you’ve landed on this page, chances are you’re looking for answers. Maybe you’ve tried everything, or maybe you’re bracing yourself for a conversation you’d rather not have. Or you don’t know how to give feedback to a toxic worker about their behavior. Either way, we see you. Dealing with…
If you’ve ever questioned whether your workplace is truly toxic or if you’re just “overreacting,” you’re not alone. The truth is, if work feels unbearable day after day, it’s not a bad week—it’s a bigger problem and can be signs you’re in a toxic workplace. Research confirms that toxic workplaces…
Did you know that seven in ten U.S. workers say they would leave a job if they had a bad manager? That’s according to the latest findings of LinkedIn’s Workforce Confidence survey. Leaders who exhibit challenging behaviors don’t just cost their organizations talented employees, they also impact the bottom line…
Does your workplace feel like a daily battle for survival? Endless conflict, backstabbing, bullying, and leadership that turns a blind eye… Sound familiar? For too many professionals, the workplace isn’t a place of productivity and growth; it’s a source of anxiety and stress. Toxic behaviors, dysfunctional cultures, and unchecked hostility…
Trump has initiated a series of actions aimed at dismantling diversity, equity, and inclusion (DEI) initiatives within the federal government. On January 20, he signed Executive Order 14151, titled “Ending Radical and Wasteful Government DEI Programs and Preferencing,” directing the Office of Management and Budget to terminate all DEI-related mandates…
Artificial Intelligence (AI) is revolutionizing the workplace, and HR functions are no exception. From recruitment to onboarding and even manager training, AI-based platforms are becoming the go-to solution for many organizations. These programs promise scalable, customizable courses with instant feedback and on-demand accessibility, an enticing prospect for companies seeking efficiency.…
When you’ve discovered a valuable resource or service that could benefit your organization, getting buy-in from leadership is critical. Use this email template to propose Civility Partners’ services to your boss. Simply customize the placeholders with your own insights and ideas. Email Template Dear [Boss’s Name], Recently, I participated…
SHRM’s Civility Index Research shows that U.S. workers collectively experience 223 million acts of incivility per day and U.S. organizations collectively lose about $2 billion per day in reduced productivity and absenteeism because of it. You’ve probably seen it firsthand: disagreements turn personal, tempers flare, and teams fracture. When a…
Next week marks the presidential inauguration, a time that often stirs strong emotions in the workplace. Excitement, disappointment, frustration, or even anxiety can find their way into daily interactions. Employees may consciously or unconsciously bring their political wins or losses into the office, and if left unchecked, these emotions can…
Happy New Year! Now that we’re all back to the grind, let’s talk about January’s reputation as the least productive month of the year. The post-holiday slump is real – teams return to work with noticeably less pep in their step. This time of year can feel like you’re trying…
When SHRM launched their #CivilityAtWork initiative, it felt like a rallying cry for everything we believe in and have been fighting for these last 15 years. Respectful, thriving workplaces are the dream we all share, but let’s be real—getting there isn’t always easy. In fact, 70% of leaders admit they…
Culture can make or break a workplace. If that sounds dramatic, but consider this: 94% of executives and 88% of employees believe a strong workplace culture is critical to business success, yet 69% of employees say their organizations lack a culture where feedback is valued and encouraged. The gap between…
The holiday season may be billed as the most wonderful time of the year, but it’s often a minefield of conflicts waiting to happen. Holidays are deeply personal, sparking joy and nostalgia for some while leaving others feeling excluded or stressed. With 44% of Millennials and nearly 50% of Gen…
Elections are more than debates and opinions—they’re emotional whirlwinds that don’t end when the polls close. This year, presidential election stress is breaking records, with reported levels higher than in both 2020 and 2016. And the fallout lingers. A University of Nevada study found that moderate to severe anxiety and…
According to a survey by the American Psychological Association, nearly 70% of Americans view political discourse as a significant source of stress, and workplaces are no exception. In fact, SHRM reports that political and social tensions have driven workplace incivility to an all-time high this year. No wonder, the ripple…
Do these comments resonate with you? Owners don’t understand that we’re not just paperwork. HR is a punching bag expected to resolve everyone’s mess. There’s no HR budget, no support, and a team of 2 for 300+ employees. Even after a workforce survey, leadership still won’t listen to me! …
You already know that a strong culture leads to engaged employees, lower turnover, and a healthier bottom line, but convincing leadership? That’s a different story. It’s exhausting pushing for changes that are dismissed as “soft skills” or shot down because they don’t offer an immediate ROI. Sound familiar? You’re not…
Picture this: you’re actively working to foster a positive workplace culture, but managers and leaders are adopting a ‘hands-off’ approach. At first, it seems harmless, even convenient—but beneath the surface, it’s quietly wreaking havoc. Top talent? They’re slipping away unnoticed. And while you’re busy chasing other priorities, the very core…
Election season tends to bring division and tension, and it’s hard to avoid. Even if you’ve reminded your team to steer clear of political conversations at work, it’s likely that the topic will still pop up here and there. The truth is, having employees with different views isn’t the problem.…
Did you know that the World Health Organization (WHO) classified burnout as an occupational phenomenon? In other words, while leaders and HR tend to classify burnout as a personal failing, as evidenced in the way they tackle it with offerings of gym memberships and extended PTO, WHO says it’s a…
In the past, recruiting was often a “spray and pray” approach—posting job openings everywhere and hoping the right candidate would find their way to us, even faxing over their resumes. Thankfully, recruiting today is far more strategic, thanks to the internet and advances in technology. To truly evaluate the success…
According to Forbes, one in five workers is working remotely and 98% of workers want to work remotely at least some of the time. Yet, despite the flexibility that hybrid and remote work offer, engagement is a major challenge. In fact, the 2023 State of Remote Work report by Buffer…
Having an employee orientation program is a great start. It usually involves getting paperwork signed, introducing new hires around the office, and providing some initial training. But are you truly onboarding your employees? Effective onboarding is more than just a warm welcome—it’s about integrating new hires into your company’s culture…
Workplace culture is an uphill battle when the budget is tight or, worse, nonexistent. You’re expected to create a thriving, engaged workforce, but the reality is harsh: Gallup reports that only 32% of U.S. employees are engaged at work. Meanwhile, disengaged employees are costing companies a staggering $450 to $550…
This last Labor Day should have been a day of rest—a chance for employees to recharge and reflect on the contributions they’ve made to their organizations. But for many workers, the reality was likely far from relaxing. A 2023 Gallup survey shows that only 32% of U.S. employees feel engaged…
HR professionals often find themselves fighting an uphill battle to create a positive and safe workplace. Not to rub it in, but we thought we’d share a case study of what could be when the opposite occurs. Read on and see what happens when leadership listens to HR, as Rainbow…
Remote work is here to stay and has completely changed how we do our jobs. While offering the flexibility and convenience that many employees love, it also brings its challenges. One of the biggest could be employee disengagement. Since this is a hot topic online, we thought we’d dive into…
You read our blog every week because you care about an inclusive work environment for all individuals at all levels. Either you consult in a similar space, or want to have an impact on your own workplace. For the past 15 years, Civility Partners has been on a mission to…
Consider that abrasive leaders, or workplace bullies, engage in aggressive behavior mainly because they’ve been allowed to by their own boss, even encouraged to through promotions, accolades and increased pay. Their high value to the organization (e.g., sales, organizational knowledge, professional network) means leadership works around them or ignores their…
Research everywhere speaks volumes. It consistently highlights a significant shift: People care more about workplace culture than their salaries. So, why aren’t more companies prioritizing workplace culture? The Disconnect: Why Culture Gets Overlooked Here are some common reasons: Many leaders prioritize immediate financial gains over long-term cultural investments, forgetting…
Hiring the right person is essential, but a drawn-out hiring process can harm your organization more than you might realize. Missed opportunities, decreased productivity, and losing top candidates to competitors are just a few of the costly consequences. While being thorough in interviews is important, taking too long can be…
Did you know that 76% of hiring managers admit that attracting the right job candidates is their greatest challenge? Why? Because many managers lack key skills needed for effective interviewing. Culture matters to employees, but it’s just as crucial for hiring. Keep in mind that you’re not alone in searching…
Election season is here, bringing with it a flood of discussions, debates, and distractions. Add global tensions dominating the news, and it’s easy to see why employees might struggle to stay focused… especially if they have opposing views from their colleagues… and are discussing those opposing views at work. Sounds…
It’s halfway through the year, and for some companies, the fiscal year is wrapping up, leaving them with an unexpected budget surplus. While it might be tempting to funnel these extra funds into new equipment or throw after-hours parties, there’s a more strategic opportunity at hand. Investing in initiatives that…
A significant barrier to achieving a diverse and inclusive workforce is implicit bias. Implicit bias occurs when, for instance, you hear the word “engineer” and immediately assume it is a man, or hear “teacher” and assume it is a woman. Have you ever been guilty of this? Many of us…
Yesterday, I came across research by Randstad and it really got me thinking about how much the workplace landscape is changing. This study included insights from 27,000 workers worldwide and what really caught my attention was that nearly half of the respondents—47%, to be exact—expressed a willingness to stick with…
Legal compliance serves as the bedrock of any organization. While it lays the foundation, a positive workplace culture breathes life into your organization. A strong, supportive culture fosters employee engagement, boosts morale, and enhances productivity. This balance between compliance and culture was at the heart of our discussion on last…
For the past 15 years, we have been dedicated to transforming toxic workplace cultures and fostering positive environments through executive coaching, corporate training, and large-scale culture change projects. We’ve serviced over 250 clients and their thousands of employees worldwide! We understand the daily struggles faced by employees in toxic environments,…