The advent of Generative AI (GenAI) has ushered in a new era of possibilities for businesses, allowing them to harness the power of artificial intelligence in unprecedented ways. With the global generative market currently worth $44.89 billion and expected to reach $66.62 billion (Statista) by the end of the year,…

For several years, it has been acknowledged that cross-departmental collaboration has been hard to achieve within the Government despite the criticality of its work. Although this could be attributed to a structural issue, (central government in Britain is divided into departments that take responsibility for specific policy areas) there are…

In this episode of Game Changers, join hosts Sophie Brazell-Ng and Stephanie Ho and Women In Change Director, Louise Robey as they discuss innovative strategies for building change capabilities within organisations.Whether you’re a seasoned professional or new to the field, this episode offers valuable insights into fostering a collaborative, adaptable,…

The 2024 UK General Election is set to shake-up many policy areas with defence, health and housing featuring heavily. Sprinkle in the main political parties pledging not to raise tax burdens and 35% of public spending going to the five largest departments, and that puts civil servants firmly at the…

In this episode of Nevermind the Pain Points, join host Sophie Brazell-Ng and guest experts Sarah Partridge and Dr. Kristina Curtis for an insightful discussion about hybrid work models. Tune in for insights on what hybrid working means for leadership, employee retention, office culture, and creating a balanced, productive work…

In this episode of Nevermind the Pain Points, join host Tom Carpenter and guest expert Phil Boyden from Sojourn Solutions as they dive into the future of B2B marketing – navigating everything from the complex world of marketing automation and customer data platforms, to proving ROI, and adopting B2C strategies.Listen…

As AI technologies continue to evolve, businesses are experiencing transformative changes across various dimensions, including efficiency, customer experience (CX), decision-making, and innovation. Amidst this profound shift, many leaders are emerging as pivotal figures, wielding influence not only in steering organisations through the complexities of AI adoption but also in harnessing…

Marathon season has arrived, and runners of all calibres gear up to conquer the daunting yet exhilarating challenge of endurance racing. Whilst the world of marathon running and mergers and acquisitions (M&A) may feel worlds apart, the mindset required is not too dissimilar. Whilst it presents opportunities for optimisation and…

In this episode of Nevermind the Pain Points, host Sophie Brazell-Ng and guest experts Sarah Partridge and Dr. Kristina Curtis explore the critical role that coaches play in unlocking the full potential of leaders. Tune in to discover how coaching can be your ally in navigating challenges, identifying your strengths,…

Ready, Set… Go Circular!In the ever-evolving landscape of commerce, businesses are increasingly pivoting towards sustainable practices. Among the myriad of strategies, subscription-based models (SBMs) have emerged as a beacon of sustainable innovation. These models enable organisations to participate in the Circular Economy, where products are purposely designed to be better…

Optimising demand to scale the usage of AI and associated emerging technologiesIn the first article in this series, we looked at how infrastructure and construction organisations are working together to create demand for radically advanced technology-enabled machinery. We introduced and discussed two important concepts that are driving the commercially viable…

The Corporate Sustainability Due Diligence Directive (CSDDD) is poised to be a game-changer for businesses across the globe. Expected to be ratified by the European Parliament and European Council ahead of the 2024 EU elections*, it aims to significantly enhance corporate accountability for human rights and environmental impacts throughout global…

In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter explore the shift towards flexible subscription models that B2B organisations are making, and the lessons they can draw from B2C practices.Listen here or read on for an edited transcript. Tom Carpenter: Hello everyone and…

In the first article in our series on subscription business models, we spoke about the need to change your business and operating model to drive growth and loyalty in your subscription offerings. This requires much more collaboration across functions and more cohesive communications to be successful, much like a race…

Making radical innovation a business realityA new era of technology that is led by AI and other advancements signals huge opportunities for radical and disruptive innovation. Existing markets are transforming and new markets are opening up.  For business leaders, it can be difficult to know which path to take in…

In this episode of Knowing Not for Profits, host Ruth Wilkinson sits down with Aleema Shivji to discuss the importance of stakeholder engagement, the complexities of corporate partnerships, and the evolving landscape of the not-for-profit sector. With a focus on measuring impact and the power of authentic storytelling, this conversation…

Discover the transformative trends in B2B buying as digital self-service experiences gain prominence. In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter delve into the changing dynamics between B2B and B2C, the impact of generational shifts on buyer behaviour, and strategies for engaging modern…

Earlier this month, we celebrated International Women’s Day by taking some time to reflect on why inclusion is such a key value at Clarasys. For us, inclusion is a golden thread running through our business where everyone, regardless of their background or identity, has an equal opportunity to thrive. This…

In part six of our Drive to Subscribe series, we look at the benefits of incorporating agility in subscription business models and how to do so.In today’s digital age, the subscription economy is booming. Digital subscription companies boast a market cap of $14 trillion and the markets are continuously growing.…

In part five of our Drive to Subscribe series, we look into the critical factors to consider when adopting subscription billing software and examine a specific B2B sales use case supported by these advanced technologies.The subscription market is continuing to grow at a significant pace, with subscription businesses growing 4.6x…

Achieving subscription success was the theme in the Business-to-Consumer (B2C) market during and immediately following the pandemic. Traditional transactional approaches to product sales saw significantly less resilience than subscription models which were better at protecting cash flow. In the Business-to-Business (B2B) market the concept of ongoing contracts, facilitated via renewals,…

Welcome to our Drive to Subscribe blog series, created to provide readers with insight into the world of subscriptions while drawing parallels with the world of Formula 1. In part four, we look at how to handle market volatility to ensure subscription performance is not affected. Formula 1 teams do…

Welcome to our Drive to Subscribe blog series, created to provide readers with insight into the world of subscriptions while drawing parallels with the world of Formula 1. In this, part two, we will look at key considerations for successful subscription product development. You can find part one here which…

The way that change is communicated to any team, whether it’s the change team speaking to the leadership team at the start of a project or leaders speaking to their people further down the line, plays a huge role in how we feel about the future of the business, our…

Innovation is recognized as the zenith of success for companies. Oft heard phrases such as “innovate or die” (HBR) and “survival of the most innovative” (SmartStorming) are top of articles. Innovation, however, can often seem like a Sisyphean task — a boulder of progress pushed to the apex only to…

The argument for creating flatter organisations that contain fewer managerial and supervisory levels to open up lines of communication and increase collaboration is not a new one. Managerial layers affect how quickly decisions are made, how accountability and authority are distributed, and the sense of empowerment that employees feel. But…

Many traditional organisations are profit-driven, but we believe that to keep up as the world evolves, businesses need to become more progressive. One of the key characteristics of a progressive organisation is a common purpose and set of values that look beyond just making money. Money is to an organisation…

Despite today’s constantly evolving economic environment, many organisations continue to operate the same way as they have been doing for hundreds of years. Our consultants have seen this “business as usual” approach cause a variety of business challenges across strategy and vision, organisational structure, and working methods. So what is…

The global economy is increasingly a digital one, and businesses are rapidly changing in response to keep pace with technology. Despite exponential-seeming increases in data, businesses, especially those in the legal sector, have not realised the potential gains. Law firms, specifically, are often partner-led organisations (Limited Liability partnerships, “LLP”) where…

Amidst a landscape of uncertainty and volatility, business leaders are increasingly recognising the paramount importance of ensuring business resilience. The Global Economy today is experiencing cross-cutting forces. On the one hand, exports are back on the rise, supply chain pressures are disappearing, AI-driven technological disruptions are accelerating and the post-pandemic…

Well-trained workforces are at the core of all successful organisations. Innovative technology, a new vision, and a sparkling office are good investments, but if skills gaps exist, an organisation will never reach its true potential. Put simply, skills gaps can lead to disillusioned staff, dissatisfied customers, and a bottom line…

Many organisations focus exclusively on in-year benefits and quick wins at the expense of discovering the deeper opportunities within order to cash (O2C). However, taking a deeper look into these processes can reveal hidden opportunities that can lead to long-lasting results and significant value. This article delves into the importance…

Recently, it’s been impossible to open LinkedIn or browse the articles from your favourite thought leader without being confronted with headlines such as ‘AI WILL CHANGE THE WORLD AS WE KNOW IT’ and ‘ROBOTS ARE BETTER THAN YOU’. I haven’t had such trepidation about technology since watching films like The…

Post-Covid, leaders are encouraging their teams to head back to the office, aiming to create an inclusive work environment. But have employees been as eager to return? Clarasys consultant Ana Sukhishvili looks at hybrid workplace best practices. Pre-pandemic, employees were already showing a desire for flexibility at work. Fast forward…

Corporate Rebels are dedicated to exploring and sharing the most innovative and forward-thinking approaches to work, to help organisations on their way to becoming progressive. In this episode of Never Mind the Pain Points, our in-house performance psychologist Suzie chats to Corporate Rebels Co-founder Pim de Morree about what high-performing…

Greek philosopher Heraclitus once wrote, “There is nothing permanent except change.” Recent world events will testify to that with seismic shifts in the way we live and work. In times of uncertainty, we cling to routine as a safe harbour in a storm. For some, that can be the day-to-day…

We are proud of our culture We are proud of our culture and values at Clarasys. We, as teams, deliver excellence, trust underpins everything we do and we help each other grow. We can be who we want to be at work, with beautifully different perspectives and have the humility…