McKinsey & Company

In this episode of The Committed Innovator, McKinsey innovation leader Erik Roth speaks with Shiprocket cofounder and CEO Saahil Goel about how he built his e-commerce logistics company into a highly successful platform that is helping launch new entrepreneurs all over India. This is an edited transcript of their discussion. You can listen to the full episode on your preferred podcast platform. Erik Roth, McKinsey: Welcome back to another episode…

Some of the most innovative and creative people in history succeeded because they were versatile. They were able to master more than one discipline and then combine them to forge new ideas and inventions. Benjamin Franklin, for instance, the quintessential Renaissance man, was a writer, printer, scientist, and politician. He played a key role in drafting the Declaration of Independence, helped negotiate the Treaty of Paris to end the American…

Generative AI (gen AI) could provide the productivity boost operations leaders have hoped for, as well as a means to fight cost pressures—if only leaders could get going. McKinsey’s latest tech trends research finds that only 11 percent of companies worldwide are using gen AI at scale.Operations is a major gap: in a February 2024 survey of 150 executives at large North American and European companies, only 3 percent of respondents…

As Prudential plc embraces digital transformation, the 176-year-old insurance company finds itself navigating a delicate balancing act: harmonizing the power of AI with a human touch, essential to delivering exceptional customer experiences. Prudential prioritizes data-driven insights to offer customers more-personalized, proactive, and efficient services and drive sustainable growth across global markets while preserving the personal connections that insurance customers value. Joe Ngai, chairman of McKinsey, Greater China, and a senior…

The emergence of AI and generative AI (gen AI) has brought new energy to the age-old conversation about productivity. In this episode of the McKinsey on Insurance podcast, McKinsey senior partner Jörg Mußhoff sits down with partners Elena Pizzocaro and Selim Sulos to discuss why revisiting insurance productivity is at the top of CEOs’ agendas, how the most successful transformations use an end-to-end redesign approach, and why CEOs shouldn’t get distracted by…

People often speak of industry momentum as if it were a force of nature independent of individual companies’ actions—like the mysterious “ether” scientists once believed filled the universe and allowed light to travel. While demographics and macroeconomic factors outside organizations’ control do contribute to momentum, the trajectory and pace of industry growth very much rely on the innovation efforts of a sector’s constituent businesses. By harnessing technology and creating new…

At a glance The energy transition is in its early stages, with about 10 percent of required deployment of low-emissions technologies by 2050 achieved in most areas. Optimized over centuries, today’s energy system has many advantages, but the production and consumption of energy accounts for more than 85 percent of global carbon dioxide (CO2) emissions. Creating a low-emissions system, even while expanding energy access globally, would require deploying millions of…

The German healthcare system, renowned for its efficiency and quality of care, is at a critical juncture in the postpandemic era. The results of a McKinsey survey of physicians in Germany highlight substantial challenges that could be affecting the quality and reliability of patient care (see sidebar, “Research methodology”). The survey results also inspire optimism, however: most physicians believe the issues could be resolved with technology-enabled solutions, innovative organization designs,…

The squeeze on retailers’ profits is tighter than ever. And while some retailers are struggling to eke out value, the best are pulling away from the rest (Exhibit 1). Those that are left behind have already picked the low-hanging fruit to combat the sector’s headwinds: they have tried to solve their operational problems with localized solutions, to limited effect. But if they want to protect their margins and gain a…

US banks’ deposit operations have experienced a difficult few years, with total deposit balances declining 7 percent between the first quarter of 2022 and the third quarter of 2023. In 2022, the US Federal Reserve began pursuing quantitative tightening (QT), or reducing its balance sheet by not reinvesting all the proceeds of maturing securities. It also started rapidly raising interest rates. Consequently, banks’ funding costs have risen, ratcheting up pressure…

With between 79 and 98 percent of jobs in Australia predicted to be automated by 2030, enabling vast productivity gains, how will this change the nature of work? Generative AI (gen AI) will have different effects on different sectors; however, early adopters in any sector can drive positive change—at the company and employee level—not only in productivity but also in the quality of work. Top-down thinking will be critical for…

When it comes to creating a more sustainable future, the construction industry has a great role to play. On top of fulfilling critical economic and societal needs for offices, housing, hospitals, and infrastructure, the industry can help meet net-zero goals by 2050 by developing and executing the needed projects, including renewables, low-carbon activities, infrastructure, building insulation, and more.The construction industry could thus be on the brink of remarkable expansion: in…

While AI continues to influence the way we work in exciting new ways, it is crucial for organizations to apply guardrails to keep it safe. On this episode of The McKinsey Podcast, McKinsey senior partners Alexander Sukharevsky and Lareina Yee dig into new research on AI adoption, with editorial director Roberta Fusaro. In our second segment, how do you muster the courage to talk about something uncomfortable at work? Senior partner Sherina Ebrahim has two tips.…

In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti speaks with McKinsey senior partners Dana Maor, Kurt Strovink, and Ramesh Srinivasan and senior partner emeritus Hans-Werner Kaas about their new book, The Journey of Leadership: How CEOs Learn to Lead from the Inside Out (Portfolio/Penguin Group, USA, September 2024). Through the lens of CEOs who have mastered invaluable leadership lessons and insights from McKinsey’s Bower Forum and other CEO…

The pace of change in technology has created many opportunities—and raised as many challenges. Overcoming the challenges to grasp the opportunities requires tools and processes that nurture an engineering culture, build stable foundations for resilient technology operations, and manage complex cloud costs. Driving this shift requires modern technology leaders to expand from their traditional role as “guardians of IT” to become closer partners with the business. So says David Pedreira,…

After nearly two years of debate, the verdict is in: generative AI (gen AI) is here to stay, and its business potential is massive. We’ve already witnessed an exponential rate of gen-AI-related innovation, which promises to accelerate automation and enhance productivity, innovation, and the quality of work, as well as the employee and customer experience. The companies that fail to act and adapt now will likely struggle to catch up…

For many leaders, assuming the role of CEO is a key career goal and the culmination of decades of hard work. The CEO role is also among the most challenging and demanding positions in any organization—particularly during times of uncertainty and upheaval.About 100 CEOs have passed through the McKinsey Center for CEO Excellence (MCCE) leadership program since it launched in mid-2022 (for more information on the MCCE, see sidebar, “About…

Over the past few years, silicon carbide (SiC) has emerged as an attractive alternative to silicon as a semiconductor base material because it offers improved performance, most notably realized in applications requiring high power. Although various industrial devices now incorporate SiC, the majority of emerging demand will come from applications in electric-vehicle (EV) powertrains in the form of metal-oxide-semiconductor field-effect transistors (MOSFETs).In an October 2023 article, McKinsey estimated that the…

As the travel industry began to recover in 2021, we expressed our view that the enduring allure of New York would continue to draw visitors back to the city. That projection is well on track, as more than 62 million people visited New York City in 2023, representing 93 percent of 2019 levels. The city now expects to exceed prepandemic visitor numbers by 2025.Although travelers are back, their mindsets and behaviors…

Once generative AI (gen AI) hit the mainstream, in late 2022, it took little time for retail executives to realize the potential in front of them. Mentions of artificial intelligence (AI) in retailers’ earnings calls soared last year—which was no surprise, given that gen AI is poised to unlock between $240 billion to $390 billion in economic value for retailers, equivalent to a margin increase across the industry of 1.2 to…

Electric vehicles (EVs) are no longer a niche business. They now account for 16 percent of new-car sales in Europe, up from under 1 percent in 2019. Despite the removal of purchase subsidies in certain markets, such as Germany at the end of 2023, sales have remained stable. Since the beginning of 2024, more than 875,000 new full battery electric vehicles (BEVs) have been sold across the continent.As EV growth…

In this episode of Deal Volume, McKinsey’s podcast on private markets, McKinsey partner and host Brian Vickery speaks with senior partner Ben Ellencweig. Ben leads alliances and partnerships for QuantumBlack, AI by McKinsey, and spends much of his time working with private equity (PE) firms and their portfolio companies. In this discussion, they get beyond the hype surrounding generative AI (gen AI) and discuss its implications for PE stakeholders. An edited…

Organizational health is a moving target. Leaders at today’s healthiest organizations don’t run them the same way that the C-suite did in 2003, when McKinsey launched the Organizational Health Index (OHI).We created the index to help organizations gain vital insights into whether they have the right practices in place to drive sustained performance. In the two decades since then, OHI research has consistently shown that the best predictor of long-term performance…

As McKinsey has written previously, public and private investments to rapidly expand the United States semiconductor industry will total more than $250 billion by 2032. This investment brings with it more than 160,000 new job openings in engineering and technician support alongside additional openings in related construction craft jobs, according to McKinsey analysis. While numerous initiatives aimed at building these critical talent pipelines are planned or under way, the expected…

The central role that family plays in the lives of Indians cannot be overemphasized. This is just as true in business. In India, family-owned businesses (FOBs) contribute more than 75 percent of national GDP, one of the highest percentages in the world, and this is likely to rise to 80 to 85 percent by 2047. McKinsey research reveals that, from 2017 to 2022, FOBs reported around 2.3 percent higher revenue…

The European Union (EU) has set ambitious decarbonization goals for all member states: at least a 55 percent greenhouse gas (GHG) emissions reduction target by 2030 compared to 1990 levels, and at least a 42.5 percent—although aiming for 45 percent—share of renewable energy consumption based on the Renewable Energy Directive III (RED III). To achieve these targets, major changes are required in Spain’s energy consumption. Alongside other levers such as…

In the fifth installment of the McKinsey Action 9 Fireside Chat series, McKinsey partner Darius Bates chats with Byron Auguste, cofounder and CEO of Opportunity@Work, to discuss how the organization is changing the talent marketplace to enable workers, who are skilled through alternative routes (STARs) rather than four-year college degrees, to access higher-paying jobs. They are joined by McKinsey partner Carolyn Pierce, who leads McKinsey’s collaboration with Opportunity@Work. Here are…

As companies in all sectors work to shrink their carbon footprints and hit their decarbonization targets, the path to reducing Scope 3 emissions is often anything but straightforward. For some, decarbonizing Scope 3 emissions can be more like navigating a particularly byzantine maze. Such is the case for retailers. For the average retailer, Scope 3 metrics capture emissions generated upstream and downstream within the value chains of every SKU it…

Greece has held a prominent place in shipping for many decades. What makes this more significant is that the country’s considerable role on the international maritime stage is disproportionate to its size. The capacity of the Greek merchant fleet, at more than 5,000 vessels, makes Greece the largest shipowning nation, and its shipping sector (including ships that are Greek owned and Greek managed) collectively accounts for 20 percent of global…

John Engel says his tenure as CEO at Wesco International has been bookended by crises. After joining Wesco in 2004 as COO, he stepped into the CEO role in 2009 during the Great Recession. He says the company managed well through that period and has now come through one of the most challenging periods in human and business history with the COVID-19 pandemic. As an essential business, Wesco continued to…

Has the cycle of monetary easing begun? After the Banco Central do Brasil, the European Central Bank (ECB) has become the second major central bank to cut rates. This might bring some much-needed relief to companies and households and could revive the construction market. But there might be more. As our most recent economic survey showed, global sentiment has slightly shifted south, adding to uncertainty amid possible weakening growth. In that…

Since Johan Rockström and a team of internationally renowned scientists first proposed the planetary boundaries framework in 2009, it has become a key reference in global sustainability efforts. The framework seeks to track the planet’s ability to support human life and development, and it focuses on nine systems and processes that govern the stability of the Earth’s atmosphere, oceans, ice sheets, and ecosystems. Climate change and its cascading impacts are…

Middle management was already a tough gig. Then generative AI (gen AI) entered the fray. A year after the publication of their book Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 2023), McKinsey partners Bryan Hancock and Emily Field join global editorial director Lucia Rahilly to revisit whether and why middle managers matter, what leaders could do differently to make more…

As vital as the life sciences and healthcare ecosystem is to human health, so too is its decarbonization to the health of both humans and the entire planet. Accounting for 4 to 5 percent of total global emissions, this sector is aware of the need to address its environmental footprint and accelerate its transition to net-zero emissions. Roughly one-fourth of emissions from pharmaceutical companies can be attributed to the manufacture…

The transformative power of generative AI (gen AI) will likely reshape the healthcare industry over time, and organizations are beginning to take action. In our Q1 2024 survey, more than 70 percent of respondents from healthcare organizations—including payers, providers, and healthcare services and technology (HST) groups—say that they are pursuing or have already implemented gen AI capabilities (see sidebar, “Research methodology”). The Q1 2024 survey, which included 100 US healthcare…

Building a business is hard, and doing so in a start-up or scale-up context is even harder. Building a successful start-up is akin to building a rocket ship: the team setting the direction (market and product–market fit), growth engines (go-to-market [GTM] strategy and product), crew (talent and leadership), and capabilities (strategy and planning) are essential to helping the start-up reach new heights. Another critical element is the engine room: the…

The decline in post-pandemic logistics funding continues. After reaching an unprecedented $25.6 billion in 2021, venture funding for logistics start-ups fell to just $2.9 billion in 2023—a two-year plunge of nearly 90 percent, and the lowest level of funding since 2015. A number of factors are driving this sharp pullback by investors, including high interest rates (which curb venture investment in general), a global slowdown in the shipping industry (as…

Over the past couple of years, the world has marveled at the capabilities and possibilities unleashed by generative AI (gen AI). Foundation models such as large language models (LLMs) can perform impressive feats, extracting insights and generating content across numerous mediums, such as text, audio, images, and video. But the next stage of gen AI is likely to be more transformative. We are beginning an evolution from knowledge-based, gen-AI-powered tools—say,…

What is humanity’s greatest innovation of the industrial age—the steam engine? Penicillin? The internet? These are all good candidates, yet without the productivity gains from another crucial innovation, the modern business company, it’s hard to imagine how these inventions could have improved the world at the same scale. The trouble is that few industrial organizations have truly cracked the productivity code to maintain high performance over the long run. A…

SEKO launched in 1976 with one office, in Chicago. The logistics, transportation, forwarding, and warehousing firm now boasts 150 locations in more than 60 countries. It serves as a global end-to-end logistics partner for its customers, aiming to turn supply chain strategy into a competitive advantage.Akhil Nair, based in Hong Kong, is SEKO’s senior vice president for global ocean freight. McKinsey spoke with Nair about ongoing disruptions to supply chain…