Using generative AI to transform customer experience
At 112 years young, Holcim is proving that age and innovation can go hand in hand. With headquarters in Switzerland, a presence in 70 countries worldwide, and $27 billion in net sales, the construction building materials company is using cutting-edge technology to help the customer ordering process run more smoothly. To transform what was once a manual system into something speedier and easier to use, Holcim recently began experimenting with…