Throughout his 40-year career, Nathan Bostock has seen the financial services industry change in big ways—and has used these changes to his advantage to usher in the next era of banking. He has led multiple full-scale transformations across several companies, including during his tenure as CFO and CEO of Santander…
Like many industries, the upstream sector of the oil and gas industry is facing challenges on several fronts: volatile commodity markets driving higher cost inflation, geopolitical instability causing supply chain disruptions, competition for construction talent and labor in certain geographies such as North America, and increasing pressure to accelerate bringing…
The healthcare industry has been buffeted by a growing number of challenges over the past few years. This turbulence struck provider organizations in 2022, while payers were initially sheltered from the storm (Exhibit 1). But conditions became more difficult for payers in 2023, which has continued into this year, and…
Unexpected crises, volatility, and a generally accelerated pace of change have increasingly become the norm. But it doesn’t feel normal. For many, it feels stressful and exhausting. Think of all the very large disruptions on leaders’ agendas these days—widespread use of automation, artificial intelligence, and other technologies at work; geopolitical…
The Basel Committee on Banking Supervision (BCBS) issued its standard number 239 (BCBS 239) nearly a dozen years ago in 2013, with the aim of strengthening banks’ risk management through improved risk data aggregation and internal risk reporting. Its binding compliance deadline for global systemically important banks (G-SIBs) was nearly…
In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti chats with Tony Blair, founder and executive chair of the Tony Blair Institute for Global Change (TBI) and former Prime Minister of the United Kingdom, about his book, On Leadership: Lessons for the 21st Century (Crown/Penguin Random House, September…
Global real estate development, which has never been simple, has in recent years become more complex. Building “green,” once a choice and a differentiator for developers, is increasingly the only way to satisfy new regulations, consumer preferences, and investor expectations. New technologies—many powered by recent advances in AI and generative…
In October 2024, more than 9,000 participants running the gamut of insurance industry players gathered for the annual ITC Vegas insurance conference. The hot topic of the conference, unsurprisingly, was the use of generative AI (gen AI) and its potential implications for the insurance industry. In this episode of the…
Healthcare organizations, especially health systems, have a large, untapped opportunity to use their clinical expertise and reputation to serve health media (medically validated, contextually relevant content, including advertising) to engage, support, and educate consumers. The health media trend is accelerating concurrently with healthcare organizations’ efforts to boost digital engagement with…
Companies often overestimate the impact of short-term changes in technology and underestimate the effect of long-term changes. This well-known dynamic is particularly relevant for generative AI (gen AI) in enterprise technology. Today’s many bold predictions about its impact on enterprise technology often focus on shorter-term horizons (with immediate focus on…
At the heart of virtually every large organization is a massive anchor slowing a business down: the tech debt found in legacy IT systems. Often built decades ago, these large systems form the technical backbone of companies and functions across almost every sector. As much as 70 percent of the…
This transcript has been edited lightly for clarity.Is it time for a procurement (r)evolution? Mauro Erriquez: Dominique, thank you for being with us today. It’s amazing that we have an opportunity to talk about the future of procurement. Many of my clients are saying they have never seen such a…
For sennder, a leading European digital road freight forwarder, challenges have been catalysts for growth. Founded in 2015, the Berlin-based trucking company has rapidly transformed the European industry by digitalizing road logistics. Although sennder’s growth has been explosive, it hasn’t come without hurdles. However, thanks to a culture of learning,…
The Dutch labor market is strong and evolving: labor force participation is notably high, and unemployment levels are historically low. But ongoing trends, including an aging population and declining productivity growth, are putting the labor market under pressure. Recently, McKinsey projected that labor market tightness could triple by 2030 if…
Latin America’s grocery retailers are finally on firm ground again. After several volatile years—with grocers battling everything from the COVID-19 pandemic to inflation and rising joblessness—the sector showed signs of stabilizing in the first half of 2024, leading to increases in spending. Yet challenges persist. Our latest report finds four…
Over the past five years, nongrocery retailers in Europe have faced twin challenges: navigating fierce macroeconomic headwinds and a heightened competitive landscape while catering to increasingly selective consumers. On the first count, inflation-adjusted sales have yet to return to 2019 levels in all top European markets, and generalist marketplaces and…
The past few decades have not been easy for project deployment in metals and mining. Historically, the approach to project execution has been characterized by poor front-end project definition, misaligned incentives, constrained resources, and deeply ingrained legacy practices. Further complicating matters, the outbreak of COVID-19 created a whirlwind of volatility…
It’s been five years since the Business Roundtable, an association of more than 200 CEOs of leading US companies, redefined the purpose of a corporation as delivering value to all stakeholders—“our companies, our communities, and our country.” While the perception of stakeholder capitalism has evolved since then, the roundtable’s focus on…
At first glance, the outlook for the global cement industry appears grim. Particularly in Europe, the industry has limited opportunities for growth, with flat or declining volumes and low valuation multiples. Companies are also having trouble attracting talent and facing significant costs to reach net-zero emissions. This is a challenging…
As one of the oldest industries, insurance has evolved significantly since its inception and grown to include new, niche offerings. Throughout Vince Tizzio’s long career in insurance, he has developed a deep understanding of the specialty insurance space and proved he can develop strong organizational cultures. As the president and…
Nearly one hundred years of McKinsey’s insights and knowledge serve as the source material for the firm’s AI platform, “Lilli.” In this episode of the At the Edge podcast, Erik Roth, a McKinsey senior partner and global leader of growth and innovation, joins senior partner Lareina Yee to discuss how Lilli was…
Global growth is expected to remain stable and slow into next year, according to the International Monetary Fund (IMF). Its World Economic Outlook report, released in October, predicts global annual real GDP growth to be 3.2% in both 2024 and 2025, rising to 3.1% in five years’ time, a performance…
As the earth continues to warm and concerns increase over climate risks ranging from extreme flooding to heatwaves, world leaders are gathered in Baku, Azerbaijan, for another round of climate discussions at COP29. For companies, the strategic consequences of climate action — particularly in the face of rising global uncertainties…
“Update now or risk losing access to your company’s systems and services.” Executives have likely seen this kind of message regularly sent to their company-issued mobile phone or computer. And when it pops up, they know exactly what it means and why: upgrading a device’s operating system can help protect…
Change can be challenging—and slow. Case in point: a decade of research on Women in the Workplace, conducted by McKinsey in partnership with LeanIn.Org, discloses several areas where women still lag behind their counterparts. In this episode of The McKinsey Podcast, McKinsey senior partners Alexis Krivkovich and Lareina Yee speak with global…
When İşbank decided to design a daily banking experience for the next generation, it found itself in a sector with more than 600 fintechs already competing to capture an exploding market with the tens of millions of young, digitally savvy customers. The bank assembled a team and challenged them to…
Methane emission abatement and flaring reductions are central to global decarbonization, especially for the upstream oil and gas (O&G) sector. Upstream O&G accounts for roughly 7 percent of total global greenhouse gas (GHG) emissions, and half of that comes from methane.Since 2021, when many O&G players committed to the Global…
The post-COVID-19 era has created lasting fissures in the supply chain. Amid increasing globalization, rising customer expectations, and double-digit shipping growth, supply chain organizations—not just manufacturers and suppliers but also the warehouses and transporters they rely on—are under duress. They grapple with issues related to operational efficiency, demand forecasting, inventory…
It has been nearly two years since the launch of ChatGPT and other generative AI (gen AI) tools that revolutionized the way AI is perceived and consumed by industries, businesses, and other users. In that time, McKinsey experts estimate the capabilities unlocked by gen AI have helped accelerate levels of…
Much has been written on performance management. Why do so many employees still find it bureaucratic and unfair? On this episode of McKinsey Talks Talent, talent experts Bryan Hancock and Brooke Weddle speak with global editorial director Lucia Rahilly about new research on what drives performance: what motivates employees most, what matters…
For an industry focused on mitigating risk and providing protection, the world’s insurers are enduring a particularly volatile age. The macroeconomic picture is mixed, with inflation stubbornly high and interest rates uncertain. Consumer confidence remains shaky, even though the economic growth cycle appears to have bottomed out. Geopolitical instability remains…
This article is an in-depth analysis of commercial property and casualty insurers, one of three sections in the Global Insurance Report 2025.In an industry that revolves around reducing uncertainty for customers, commercial property and casualty (P&C) insurers are themselves confronting macroeconomic uncertainty across multiple fronts. Inflation has remained stickier than…
This article is an in-depth analysis of personal property and casualty insurers, one of three sections in the Global Insurance Report 2025.The personal lines property and casualty (P&C) industry writes about a quarter of the world’s insurance premiums. It protects people and their loved ones wherever they are, every day.…
A male Eastern Bluebird perched on top of a mossy branch and set against a light blue background. Biodiversity refers to the full variety of life on Earth, from bacteria and plants to animals and entire ecosystems, such as mangrove forests or coral reefs. A wide range of flourishing flora…
We’ve all heard someone say that something is “on” or “part of” the COO agenda. But all too often, what that means is unclear. Indeed, in a recent roundtable discussion, few COOs said that they had taken the time to think through and define their agenda. Part of the reason…
In the rapidly evolving healthcare landscape, AI has the potential to reshape how consumers engage with medical services. Today, consumers in the United States can struggle with everything from finding the right insurance coverage to understanding when they should see a doctor, what it will cost, and how to manage…
Since my last China Brief, consumption has gained momentum, particularly with the unveiling of a series of economic stimulus measures since September 24. The highly anticipated annual Double 11 Shopping Festival, which ended on November 11, well exceeded industry expectations, further fueling excitement among industry executives around the pickup in…
In this episode of McKinsey on Building Products, a podcast dedicated to the exploration of software product management and engineering, McKinsey partner Rikki Singh speaks with Robert Chatwani, president of growth at Docusign. Chatwani’s decades-long career has focused on the marriage of the marketing and growth functions to create more-compelling…
Organizational health is crucial to long-term performance, yet it is a moving target. For more than 20 years, McKinsey’s Organizational Health Index (OHI) has examined the practices and outcomes that lead to better health (exhibit). Through extensive research that yielded our latest OHI insights, we identified emerging and evolving trends…
The rapid advancement of AI and generative AI (gen AI) is fundamentally transforming the cybersecurity landscape, presenting both opportunities and challenges for cybersecurity providers. As more organizations in both the private and public sectors use AI to enhance their operations, they risk inadvertently introducing new cyber-related threats. This is creating…