Approaching generative AI with a beginner’s mindset

Applying a growth mindset is the best way for businesses to approach the rapid changes born of generative AI (gen AI), says Clara Shih, CEO of Salesforce AI and today’s guest on this episode of the At the Edge podcast. Shih speaks with McKinsey senior partner Lareina Yee about the transformative…

Comments Off on Approaching generative AI with a beginner’s mindset

Global Economics Intelligence executive summary, July 2024

Despite current geopolitical tensions, the global economy remains resilient. Economic growth in surveyed economies is accelerating, as growth in both the manufacturing and services sectors picked up in June. Manufacturing growth was largely stable (except in the eurozone, where it contracted faster) while services sectors remained bright, albeit expanding at…

Comments Off on Global Economics Intelligence executive summary, July 2024

Pixels of Progress: A granular look at Vietnam’s development journey

A country level perspective of Vietnam can provide a good, general overview of what is taking place in the country—just imagine what a pixelated breakdown 230 times more granular could reveal. Such a granular deep dive is now available with a new dataset, Pixels of Progress, compiled by the McKinsey…

Comments Off on Pixels of Progress: A granular look at Vietnam’s development journey

Reimagining insurance with a comprehensive approach to gen AI

Despite forging ahead with generative AI (gen AI) use cases and capabilities, many insurance companies are finding themselves stuck in the pilot phase, unable to scale or extract value. Jörg Mußhoff sat down with Cameron Talischi and Khaled Rifai to discuss how organizations can escape “pilot purgatory” by leveraging traditional AI…

Comments Off on Reimagining insurance with a comprehensive approach to gen AI

What employees say matters most to motivate performance

The past few years have been a confounding time in performance management. Disruptions of long-standing workplace norms have led many employees to rethink their expectations of employers regarding remote work, employee burnout, and work–life balance. Compounding these challenges, an inflationary economy and a slower hiring market have put pressure on employers…

Comments Off on What employees say matters most to motivate performance

Helping India’s e-commerce leapfrog into the future

In this episode of The Committed Innovator, McKinsey innovation leader Erik Roth speaks with Shiprocket cofounder and CEO Saahil Goel about how he built his e-commerce logistics company into a highly successful platform that is helping launch new entrepreneurs all over India. This is an edited transcript of their discussion.…

Comments Off on Helping India’s e-commerce leapfrog into the future

The versatile leader: How learning to adapt makes CEOs better

Some of the most innovative and creative people in history succeeded because they were versatile. They were able to master more than one discipline and then combine them to forge new ideas and inventions. Benjamin Franklin, for instance, the quintessential Renaissance man, was a writer, printer, scientist, and politician. He…

Comments Off on The versatile leader: How learning to adapt makes CEOs better

From promising to productive: Real results from gen AI in services

Generative AI (gen AI) could provide the productivity boost operations leaders have hoped for, as well as a means to fight cost pressures—if only leaders could get going. McKinsey’s latest tech trends research finds that only 11 percent of companies worldwide are using gen AI at scale.Operations is a major gap:…

Comments Off on From promising to productive: Real results from gen AI in services

Prudential embraces customer centricity: An interview with Priscilla Ng

As Prudential plc embraces digital transformation, the 176-year-old insurance company finds itself navigating a delicate balancing act: harmonizing the power of AI with a human touch, essential to delivering exceptional customer experiences. Prudential prioritizes data-driven insights to offer customers more-personalized, proactive, and efficient services and drive sustainable growth across global…

Comments Off on Prudential embraces customer centricity: An interview with Priscilla Ng

Shiny objects: Insurance productivity in an era of AI and automation

The emergence of AI and generative AI (gen AI) has brought new energy to the age-old conversation about productivity. In this episode of the McKinsey on Insurance podcast, McKinsey senior partner Jörg Mußhoff sits down with partners Elena Pizzocaro and Selim Sulos to discuss why revisiting insurance productivity is at the top…

Comments Off on Shiny objects: Insurance productivity in an era of AI and automation

How innovation can accelerate industry momentum

People often speak of industry momentum as if it were a force of nature independent of individual companies’ actions—like the mysterious “ether” scientists once believed filled the universe and allowed light to travel. While demographics and macroeconomic factors outside organizations’ control do contribute to momentum, the trajectory and pace of…

Comments Off on How innovation can accelerate industry momentum

The hard stuff: Navigating the physical realities of the energy transition

At a glance The energy transition is in its early stages, with about 10 percent of required deployment of low-emissions technologies by 2050 achieved in most areas. Optimized over centuries, today’s energy system has many advantages, but the production and consumption of energy accounts for more than 85 percent of…

Comments Off on The hard stuff: Navigating the physical realities of the energy transition

German healthcare in the postpandemic era: Physician insights

The German healthcare system, renowned for its efficiency and quality of care, is at a critical juncture in the postpandemic era. The results of a McKinsey survey of physicians in Germany highlight substantial challenges that could be affecting the quality and reliability of patient care (see sidebar, “Research methodology”). The…

Comments Off on German healthcare in the postpandemic era: Physician insights

Deconstructing silos to discover savings: The end-to-end excellence playbook for retailers

The squeeze on retailers’ profits is tighter than ever. And while some retailers are struggling to eke out value, the best are pulling away from the rest (Exhibit 1). Those that are left behind have already picked the low-hanging fruit to combat the sector’s headwinds: they have tried to solve…

Comments Off on Deconstructing silos to discover savings: The end-to-end excellence playbook for retailers

US banks’ commercial deposits are back on a path to growth

US banks’ deposit operations have experienced a difficult few years, with total deposit balances declining 7 percent between the first quarter of 2022 and the third quarter of 2023. In 2022, the US Federal Reserve began pursuing quantitative tightening (QT), or reducing its balance sheet by not reinvesting all the…

Comments Off on US banks’ commercial deposits are back on a path to growth

Generative AI: How will it affect the future of work in Australia?

With between 79 and 98 percent of jobs in Australia predicted to be automated by 2030, enabling vast productivity gains, how will this change the nature of work? Generative AI (gen AI) will have different effects on different sectors; however, early adopters in any sector can drive positive change—at the…

Comments Off on Generative AI: How will it affect the future of work in Australia?

Delivering on construction productivity is no longer optional

When it comes to creating a more sustainable future, the construction industry has a great role to play. On top of fulfilling critical economic and societal needs for offices, housing, hospitals, and infrastructure, the industry can help meet net-zero goals by 2050 by developing and executing the needed projects, including…

Comments Off on Delivering on construction productivity is no longer optional

The key to accelerating AI development? Pragmatism plus imagination

While AI continues to influence the way we work in exciting new ways, it is crucial for organizations to apply guardrails to keep it safe. On this episode of The McKinsey Podcast, McKinsey senior partners Alexander Sukharevsky and Lareina Yee dig into new research on AI adoption, with editorial director Roberta Fusaro. In our second segment,…

Comments Off on The key to accelerating AI development? Pragmatism plus imagination

Author Talks: A transformational approach to leadership

In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti speaks with McKinsey senior partners Dana Maor, Kurt Strovink, and Ramesh Srinivasan and senior partner emeritus Hans-Werner Kaas about their new book, The Journey of Leadership: How CEOs Learn to Lead from the Inside Out (Portfolio/Penguin Group, USA, September 2024).…

Comments Off on Author Talks: A transformational approach to leadership

Building an engineering culture and resilient technology

The pace of change in technology has created many opportunities—and raised as many challenges. Overcoming the challenges to grasp the opportunities requires tools and processes that nurture an engineering culture, build stable foundations for resilient technology operations, and manage complex cloud costs. Driving this shift requires modern technology leaders to…

Comments Off on Building an engineering culture and resilient technology

Gen AI’s next inflection point: From employee experimentation to organizational transformation

After nearly two years of debate, the verdict is in: generative AI (gen AI) is here to stay, and its business potential is massive. We’ve already witnessed an exponential rate of gen-AI-related innovation, which promises to accelerate automation and enhance productivity, innovation, and the quality of work, as well as…

Comments Off on Gen AI’s next inflection point: From employee experimentation to organizational transformation

The loneliest job? How top CEOs manage dilemmas and vulnerability

For many leaders, assuming the role of CEO is a key career goal and the culmination of decades of hard work. The CEO role is also among the most challenging and demanding positions in any organization—particularly during times of uncertainty and upheaval.About 100 CEOs have passed through the McKinsey Center…

Comments Off on The loneliest job? How top CEOs manage dilemmas and vulnerability

Managing uncertainty in the silicon carbide wafer market

Over the past few years, silicon carbide (SiC) has emerged as an attractive alternative to silicon as a semiconductor base material because it offers improved performance, most notably realized in applications requiring high power. Although various industrial devices now incorporate SiC, the majority of emerging demand will come from applications…

Comments Off on Managing uncertainty in the silicon carbide wafer market

Start spreading the news: New York City travel and tourism are back

As the travel industry began to recover in 2021, we expressed our view that the enduring allure of New York would continue to draw visitors back to the city. That projection is well on track, as more than 62 million people visited New York City in 2023, representing 93 percent of…

Comments Off on Start spreading the news: New York City travel and tourism are back

LLM to ROI: How to scale gen AI in retail

Once generative AI (gen AI) hit the mainstream, in late 2022, it took little time for retail executives to realize the potential in front of them. Mentions of artificial intelligence (AI) in retailers’ earnings calls soared last year—which was no surprise, given that gen AI is poised to unlock between…

Comments Off on LLM to ROI: How to scale gen AI in retail

How European consumers perceive electric vehicles

Electric vehicles (EVs) are no longer a niche business. They now account for 16 percent of new-car sales in Europe, up from under 1 percent in 2019. Despite the removal of purchase subsidies in certain markets, such as Germany at the end of 2023, sales have remained stable. Since the…

Comments Off on How European consumers perceive electric vehicles

A clear-eyed view of gen AI for the private equity industry

In this episode of Deal Volume, McKinsey’s podcast on private markets, McKinsey partner and host Brian Vickery speaks with senior partner Ben Ellencweig. Ben leads alliances and partnerships for QuantumBlack, AI by McKinsey, and spends much of his time working with private equity (PE) firms and their portfolio companies. In this…

Comments Off on A clear-eyed view of gen AI for the private equity industry

Healthy organizations keep winning, but the rules are changing fast

Organizational health is a moving target. Leaders at today’s healthiest organizations don’t run them the same way that the C-suite did in 2003, when McKinsey launched the Organizational Health Index (OHI).We created the index to help organizations gain vital insights into whether they have the right practices in place to…

Comments Off on Healthy organizations keep winning, but the rules are changing fast

Reimagining labor to close the expanding US semiconductor talent gap

As McKinsey has written previously, public and private investments to rapidly expand the United States semiconductor industry will total more than $250 billion by 2032. This investment brings with it more than 160,000 new job openings in engineering and technician support alongside additional openings in related construction craft jobs, according…

Comments Off on Reimagining labor to close the expanding US semiconductor talent gap

Five differentiators of outperforming family-owned businesses in India

The central role that family plays in the lives of Indians cannot be overemphasized. This is just as true in business. In India, family-owned businesses (FOBs) contribute more than 75 percent of national GDP, one of the highest percentages in the world, and this is likely to rise to 80…

Comments Off on Five differentiators of outperforming family-owned businesses in India

The Iberian green industrial opportunity: Biomethane

The European Union (EU) has set ambitious decarbonization goals for all member states: at least a 55 percent greenhouse gas (GHG) emissions reduction target by 2030 compared to 1990 levels, and at least a 42.5 percent—although aiming for 45 percent—share of renewable energy consumption based on the Renewable Energy Directive…

Comments Off on The Iberian green industrial opportunity: Biomethane

Opportunity@Work: Addressing the opportunity gap and improving workforce equity outcomes

In the fifth installment of the McKinsey Action 9 Fireside Chat series, McKinsey partner Darius Bates chats with Byron Auguste, cofounder and CEO of Opportunity@Work, to discuss how the organization is changing the talent marketplace to enable workers, who are skilled through alternative routes (STARs) rather than four-year college degrees,…

Comments Off on Opportunity@Work: Addressing the opportunity gap and improving workforce equity outcomes

Retailers’ climate road map: Charting paths to decarbonized value chains

As companies in all sectors work to shrink their carbon footprints and hit their decarbonization targets, the path to reducing Scope 3 emissions is often anything but straightforward. For some, decarbonizing Scope 3 emissions can be more like navigating a particularly byzantine maze. Such is the case for retailers. For…

Comments Off on Retailers’ climate road map: Charting paths to decarbonized value chains

Greek shipping: Success factors and opportunities

Greece has held a prominent place in shipping for many decades. What makes this more significant is that the country’s considerable role on the international maritime stage is disproportionate to its size. The capacity of the Greek merchant fleet, at more than 5,000 vessels, makes Greece the largest shipowning nation,…

Comments Off on Greek shipping: Success factors and opportunities

Wesco CEO John Engel on beating the odds with a merger of equals

John Engel says his tenure as CEO at Wesco International has been bookended by crises. After joining Wesco in 2004 as COO, he stepped into the CEO role in 2009 during the Great Recession. He says the company managed well through that period and has now come through one of…

Comments Off on Wesco CEO John Engel on beating the odds with a merger of equals

Global Economics Intelligence executive summary, June 2024

Has the cycle of monetary easing begun? After the Banco Central do Brasil, the European Central Bank (ECB) has become the second major central bank to cut rates. This might bring some much-needed relief to companies and households and could revive the construction market. But there might be more. As…

Comments Off on Global Economics Intelligence executive summary, June 2024

Pulling back from the boundaries: An interview with Johan Rockström

Since Johan Rockström and a team of internationally renowned scientists first proposed the planetary boundaries framework in 2009, it has become a key reference in global sustainability efforts. The framework seeks to track the planet’s ability to support human life and development, and it focuses on nine systems and processes…

Comments Off on Pulling back from the boundaries: An interview with Johan Rockström

Managing in the era of gen AI

Middle management was already a tough gig. Then generative AI (gen AI) entered the fray. A year after the publication of their book Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July 2023), McKinsey partners Bryan Hancock and Emily Field join global…

Comments Off on Managing in the era of gen AI

Decarbonizing API manufacturing: Unpacking the cost and regulatory requirements

As vital as the life sciences and healthcare ecosystem is to human health, so too is its decarbonization to the health of both humans and the entire planet. Accounting for 4 to 5 percent of total global emissions, this sector is aware of the need to address its environmental footprint…

Comments Off on Decarbonizing API manufacturing: Unpacking the cost and regulatory requirements

Generative AI in healthcare: Adoption trends and what’s next

The transformative power of generative AI (gen AI) will likely reshape the healthcare industry over time, and organizations are beginning to take action. In our Q1 2024 survey, more than 70 percent of respondents from healthcare organizations—including payers, providers, and healthcare services and technology (HST) groups—say that they are pursuing…

Comments Off on Generative AI in healthcare: Adoption trends and what’s next