Building a Data-Driven Culture: Three Mistakes to Avoid

Topics Data, AI, & Machine Learning Data & Data Culture Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images When one of the largest global telecom companies grappled with high…

How AI Skews Our Sense of Responsibility

Frontiers Research shows how using an AI-augmented system may affect humans’ perception of their own agency and responsibility. Ryad Titah May 13, 2024 Reading Time: 5 min  Topics Frontiers An MIT SMR initiative exploring how technology is reshaping the practice of management. More in this series Matt Chinworth/theispot.com As artificial…

The Hazards of Putting Ethics on Autopilot

Frontiers Research Highlight Research shows that employees who are steered by digital nudges may lose some ethical competency. That has implications for how we use the new generation of AI assistants. Julian Friedland, David B. Balkin, and Kristian Ove R. Myrseth May 08, 2024 Reading Time: 6 min  Topics Frontiers…

How the Smartest CEOs Start

Find the right balance between listening and learning versus acting in this excerpt from The New CEO. Ty Wiggins May 07, 2024 Reading Time: 7 min  subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR The hardest part of a CEO transition is finding the right balance between listening and learning versus acting.…

Hard Truths About the Meeting After the Meeting

Leaders must encourage respectful debate during meetings and use related strategies to avoid toxic post-meeting dynamics. Phillip G. Clampitt May 06, 2024 Reading Time: 13 min  Carolyn Geason-Beissel/MIT SMR | Getty Images A leader attempting to quash the meeting after the meeting would be like a coach trying to stop…

What Successful Brick-and-Mortar Retailers Get Right

From virtual snowstorms to golden locker boxes, today’s thriving stores feature experiences shoppers can’t get online. Consider five successful tactics. Rob Angell May 02, 2024 Reading Time: 9 min  Neil Webb/Ikon Images Many retailers with physical stores have felt as if they have been fighting for their lives during the…

The CEO’s Cyber Resilience Playbook

Research Feature What do CEOs who led through a serious cyberattack regret? Use this guide to learn from their experiences and take smarter actions before, during, and after an attack. Manuel Hepfer, Rashmy Chatterjee, and Michael Smets May 01, 2024 Reading Time: 13 min  Michael Glenwood Gibbs/theispot.com On May 7,…

Lights, AI, Action: Wonder Dynamics’s Tye Sheridan

Topics Artificial Intelligence and Business Strategy The Artificial Intelligence and Business Strategy initiative explores the growing use of artificial intelligence in the business landscape. The exploration looks specifically at how AI is affecting the development and execution of strategy in organizations. In collaboration with More in this series Get updates…

The Anomalies of Disruption

Topics Innovation Disruption Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Paolo Beghini/Ikon Images On his office door, Clayton Christensen — who at one point I called my teacher, mentor, boss, colleague, coauthor, and, most…

Effective Leaders Articulate Values — and Live by Them

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images Values lie at the heart of effective leadership, serving as the foundation for decisions and organizational cultures. Yet in the…

Why You Should Let Your Favorite Employee Move to Another Team

Neil Webb/Ikon Images The Research The authors analyzed 96,712 internal applications submitted to 9,896 open jobs posted by 3,431 hiring managers in the U.S. operations of a Fortune 50 company over a four-year period. This data allowed them to calculate the rate at which a manager’s subordinates were promoted, which…

Why Companies Need to Lobby for Climate Policy

Frontiers Organizations that want to make real progress on sustainability need to build a business case for climate lobbying. Richard Roberts April 22, 2024 Reading Time: 10 min  Topics Frontiers An MIT SMR initiative exploring how technology is reshaping the practice of management. More in this series MIT SMR/Joshua Sukoff/Unsplash…

The Unexpected Upsides of Letting Employees Define Their Jobs

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Brian Stauffer/theispot.com In today’s corporate landscape, the pursuit of heightened employee engagement and job satisfaction is imperative. Traditional job structures, often rigid and narrowly scoped, can…

AI-Related Risks Test the Limits of Organizational Risk Management

Topics Responsible AI The Responsible AI initiative looks at how organizations define and approach responsible AI practices, policies, and standards. Drawing on global executive surveys and smaller, curated expert panels, the program gathers perspectives from diverse sectors and geographies with the aim of delivering actionable insights on this nascent yet…

The Politics of Place and What It Means for Talent Strategy

Politics increasingly drives where your team wants to live. Here’s how leaders can navigate the red and blue tensions inherent in place. Kimberly Merriman April 17, 2024 Reading Time: 9 min  Carolyn Geason-Beissel/MIT SMR | Getty Images The influence of politics on where workers want to live now has key…

AI and Statistics: Perfect Together

Many companies develop AI models without a solid foundation on which to base predictions — leading to mistrust and failures. Here’s how statistics can help improve results. Thomas C. Redman and Roger W. Hoerl April 16, 2024 Reading Time: 9 min  Carolyn Geason-Beissel/MIT SMR | Getty Images People are often…

Serve More Customers With Inclusive Product Design

Sjoerd van Leeuwen/theispot.com Imagine a product that millions of people find frustrating to use because of a design choice that could have easily been avoided. If it were your product, wouldn’t you want to know who was frustrated by it and why, how to fix the problem, and how your…

When AI Investments Pay Off in Marketing

Research Highlight Marketing leaders are realizing gains from AI in three key areas, new research shows: increasing sales productivity, increasing customer satisfaction, and reducing marketing overhead costs. Christine Moorman and Colleen Hickey April 09, 2024 Reading Time: 5 min  Patrick George / Ikon Images From content creation to software coding…

A Tale of Two Hot Sauces: Spicing Up Diversification

The contrasting paths of two hot sauce manufacturers show that managing exposure on multiple fronts is essential. Achal Bassamboo and James G. Conley April 08, 2024 Reading Time: 5 min  Carolyn Geason-Beissel/MIT SMR | Getty Images It was the best of times, it was the worst of times. The divergent…

Why We Need to, Have to, Want to Act on Climate

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images The battle to get companies to take sustainability seriously is essentially over. Even in the face of the “anti-ESG” movement…

Want a More Ethical Team? Build Expertise, Not Just Guidelines

Carolyn Geason-Beissel/MIT SMR | Getty Images Ethics is often associated with the abstract realm of philosophers. But there’s nothing abstract about the risks for business leaders: Ethical missteps can expose their companies to a host of reputational, regulatory, and legal risks. In response, companies develop ethical guidelines or codes for…

Reinventing the Organization for GenAI and LLMs

Previous waves of technology have ushered in innovations that strengthened traditional organizational structure. Not so for generative AI and large language models. Ethan Mollick April 02, 2024 Reading Time: 11 min  Topics Data, AI, & Machine Learning AI & Machine Learning Carolyn Geason-Beissel/MIT SMR | Getty Images Consider this an…

How to Create Slides That Suit Your Superiors: 11 Tips

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images I recently interviewed 20 of my customers, all in senior roles at Fortune 100 companies, and asked them their biggest…

How AI Changes Your Workforce

In this short video, two experts share insights on how AI is reshaping work, workers, and talent ecosystems. MIT Sloan Management Review March 28, 2024 Reading Time: 1 min  subscribe-icon Subscribe Share [embedded content] Today’s leaders must grapple with big expectations for the impact of AI on the workforce —…

Mayo Clinic’s Healthy Model for AI Success

Topics AI in Action This column series looks at the biggest data and analytics challenges facing modern companies and dives deep into successful use cases that can help other organizations accelerate their AI progress. More in this series subscribe-icon Subscribe Share Alice Mollon / Ikon Images In 2022, we argued…

In AI We Trust — Too Much?

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Andrew Baker / Ikon Images I’ve been thinking about technology and trust for much of my career. Here’s one example: Back in 2011, my research focused…

Driving Manufacturing Efficiency With AI in Pirelli

Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to…

A Five-Step Guide to Improving Your Employer Brand

Burnish your brand to meet the challenge of talent acquisition by taking some cues from consumer branding. Kimberly A. Whitler and Richard Mosley March 25, 2024 Reading Time: 14 min  Carolyn Geason-Beissel/MIT SMR A consistent priority issue for boards of directors and CEOs is the acquisition and retention of talent.…

Return-to-Office Mandates: How to Lose Your Best Performers

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images Recent return-to-office (RTO) mandates like those at UPS and Boeing have a simple message: Come back to the office five…

Diverse Teams Thrive With Four Elements of Belonging

Learn how to better support neurodiversity, as explained in this excerpt from the forthcoming book The Canary Code. Ludmila N. Praslova March 19, 2024 Reading Time: 12 min  subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images Jessica is an ace data analyst; her mind excels at seeing connections that…

Three Things to Know About the Workplace Generation Gap

Magazine Spring 2024 Issue Radar Younger employees have high expectations for themselves, their leaders, and their weekends. Cynthia E. Clark March 11, 2024 Reading Time: 2 min  Topics Radar Brief insights on emerging trends in management from the opening pages of MIT Sloan Management Review’s quarterly print magazine. More in…

Who Profits the Most From Generative AI?

Magazine Spring 2024 Issue Unpacking what it takes to build and deploy a large language model reveals which players stand to gain the most — and where newer entrants might have the best prospects. Kartik Hosanagar and Ramayya Krishnan March 12, 2024 Reading Time: 18 min  Topics Data, AI, &…

Steer Clear of Corporate Venture Capital Pitfalls

Magazine Spring 2024 Issue Big companies and risk capital can be awkward partners. Here’s how to get corporate venturing right. Ilya A. Strebulaev and Amanda Wang March 12, 2024 Reading Time: 22 min  Jon Krause The Research The authors set out to investigate factors in the success or failure of…

Our Guide to the Spring 2024 Issue

subscribe-icon Subscribe Share Who Profits the Most From Generative AI? Kartik Hosanagar and Ramayya Krishnan Key Insight: A breakdown of what it takes to build and deploy a large language model shows where incumbents have the best prospects for success and where newer companies have an edge. Top Takeaways: Since…

Let’s Get to Work

Topics Leadership Leading Change Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Jon Krause Our ambition at MIT Sloan Management Review is to arm business leaders with information to make a positive impact: on your…

Reality Check: Deglobalization

Radar Amid supply chain disruptions and geopolitical tensions, is the U.S. less reliant on imports than it used to be? Omri Nahmias March 11, 2024 Reading Time: 2 min  Topics Radar Brief insights on emerging trends in management from the opening pages of MIT Sloan Management Review’s quarterly print magazine.…

Why You Should Give Employees Skin in the Game

Topics Radar Brief insights on emerging trends in management from the opening pages of MIT Sloan Management Review’s quarterly print magazine. More in this series subscribe-icon Subscribe Share MIT Sloan Management Review: What spurred your focus on employee ownership? Vicente Reynal: As a leader, I had experienced great equity appreciation…

The Power of Proper Pronunciation

Applying thoughtful approaches to pronouncing an unfamiliar name can enhance inclusivity and belonging at work. Elisa S.M. Fattoracci and Larissa R. Garcia March 07, 2024 Reading Time: 7 min  Carolyn Geason-Beissel/MIT SMR | Getty Images Anne Wojcicki, Indra Nooyi, Ginni Rometty, and Oscar Munoz are all distinguished Fortune 500 CEOs…