Perceptyx

What makes a career truly transformative? The business media might suggest it's all about finding your bliss, achieving perfect work-life balance, or aligning with some other set of buzzword-heavy corporate values. But new research from Perceptyx’s Center for Workforce Transformation reveals something more complex and far-reaching: a fulfilling career acts as a catalyst, creating ripple effects that touch every aspect of our lives. It's not just about loving what you…

The modern workplace is diverse, bringing together people with varied backgrounds and perspectives. While research consistently shows this diversity drives innovation and performance, success also requires developing leaders who can create environments where every employee feels genuinely valued. As published by our Center for Workforce Transformation, recent data from Perceptyx's 2024 Benchmark Database reveals an important gap: while 4 in 5 employees report they can bring their authentic selves to…

A growing body of research, including our own, has conclusively demonstrated that today’s managers find themselves squeezed between the strategic demands of senior leadership and the day-to-day needs of their teams. Perceptyx’s Center for Workforce Transformation special report, How to Build a Better Boss: What Leaders (and Their Teams) Need Now to Thrive, sheds new light on this pressure-cooker environment and reveals some surprising shifts in manager effectiveness and well-being.…

While many of us enjoy the luxury of leaving the office or logging off at 5 p.m. on a weekday, fundamental to the functioning of our society are the little-mentioned, often-forgotten "third-shift" workers, otherwise known as the night shift. The majority of research focuses on the prototypical, 9 to 5 office dweller or assumes a similar lens when discussing front-line, healthcare, or blue-collar workers. The resulting analysis tends to focus…

Employee recognition programs have long been touted as a key driver of engagement and retention. However, as organizations strive to create cultures of appreciation, it's crucial to understand that not all recognition efforts yield positive results. In fact, some well-intentioned programs can backfire, leading to unintended consequences that may harm employee morale and productivity. Let’s explore some of the potential pitfalls of recognition programs as well as innovative approaches to…

Just past the midpoint of the calendar year, July is frequently a month when leaders are looking to refresh their professional goals, thinking about new ways of working, new ideas for connecting with and leading their teams, and even new ways to define their organization’s culture or mission. To support these resolutions for leaders, Perceptyx has compiled insights from our Research and Workforce Transformation teams. Use these recommendations to form…

We recently observed National Doctors’ Day in the United States, which was the finale of National Physicians Week. During this week we celebrate physicians and the critical impact their work has on the lives of their patients and patients’ loved ones. Evidence shows that this population is both distinctive and critical to healthcare organizations’ success, and requires specific attention to understand their experience and needs. As we recognize the contributions…

When reviewing employee survey data, it's easy to fall prey to logical fallacies. These errors in reasoning can lead to misguided decisions that may not effectively address the concerns or sentiments expressed by employees. Identifying and understanding these fallacies is crucial for making informed decisions based on your employee survey data. Here are five common logical fallacies that can derail leaders’ responses, along with some tips to avoid them. 1.…

Our increasingly digital-first workplaces have profound implications for the employee experience, particularly on employee well-being and overall mental and physical health. This shift, underscored by an "always-on" culture, has necessitated a deeper examination of how continuous availability and the blurring lines between our work and personal lives are impacting employees at all levels. Drawing from Perceptyx research, I want to unpack some of the complexities of these work dynamics and…

As we enter 2024, organizations continue to face issues such as manager effectiveness, workplace loneliness, layoffs, and worker well-being, while grappling with broader macroeconomic issues like inflation. These challenges are amplified in uncertain times, necessitating effective strategies for employee engagement and development. Here, we want to explore current trends in employee listening and people analytics that will shape the year to come, drawing insights from Perceptyx’s research and People@Work teams.…

Perceptyx research reveals that approximately 4 in 10 workers experience loneliness at work. Yet, senior leaders are twice as likely to report feelings of isolation when compared with employees at more junior levels. This phenomenon, encapsulated by the adage "it's lonely at the top," highlights a paradoxical reality in which those at the highest levels of organizational power confront real challenges making meaningful and sustaining social connections. Harvard Business Publishing…

Boss's Day, observed on October 16th in the United States, is a day marked on the calendar for employees to express gratitude toward their bosses. Patricia Bays Haroski, who registered "National Boss' Day" with the U.S. Chamber of Commerce in 1958, had a more idealistic aim: to bridge the emotional and professional gap between managers and their teams. Still, Hallmark did not capitalize on this newly created holiday until 1979.…

In recognition of World Gratitude Day, organizations around the globe are seizing the opportunity to appreciate and recognize their employees. But how many pause to consider the psychological underpinnings of their recognition strategies? Last year, during a casual conversation with a Perceptyx customer, a revealing question emerged: Are "A" students always the best hires? This inquiry led to a deeper examination of employee recognition methods, and how a growth mindset…

In the bustling corridors of corporate strategy and executive decision-making, consultants often find themselves navigating a complex maze of beliefs, biases, and barriers. From statements reflecting complacency to misunderstandings of data and employee needs, the challenges that consultants and HR professionals face in executive consultations (EC) and executive presentations (EP) are multifaceted. This article outlines some common statements and offers insights into handling them effectively, including drawing on the power…

Employee listening is a key element of understanding the larger employee experience and addressing important business challenges. Designing a survey that delivers the critical insights leaders need to drive change, and make informed decisions, is a careful balance of art and science. It’s important to take advantage of current research and best practices, but it's equally important to acknowledge the nuances of your organizational culture and remain agile when building…

The rise of the gig economy — both for individuals and organizations — has accelerated. For individuals, the benefits include increased flexibility, independence, and the ability to do multiple jobs simultaneously. For organizations, contract labor provides a fast way to scale their workforce — both up and down — as needed, as well as access to a diverse pool of workers and skills, all without a long-term commitment. A recent…

Employee engagement is a crucial factor in driving organizational success. Effective employee listening reveals the obstacles hindering employees from reaching their full potential. Research from Perceptyx has repeatedly identified six common barriers to engagement:     Recognition and reward Growth and development Continuous improvement and innovation Communication Collaboration and teamwork Empowerment In this article, we’ll discuss these barriers, incorporating recent insights from our research and case studies to provide a…

Recent research published by our People Science team highlights a significant problem affecting organizations across industries: bad bosses. This phenomenon, while widely recognized, can be viewed from a number of perspectives. When preparing our original report, we were asked a provocative question: why wouldn’t an employee, unhappy with a less-than-ideal manager, simply quit to seek out “greener workplace pastures.” The reality is that leaving a job because of an ineffective…

As organizations progress their listening journey, many are placing increasing focus on measuring the employee experience more holistically, taking stock of key moments across the employee lifecycle. This can be accomplished through the use of "always-on" surveys. Always-on surveys differ from traditional, point-in-time listening events. They are continuous in nature — meaning that they don’t have a pre-defined start and stop date. Always-on employee listening measures the evolution of an…

July is Disability Pride Month, a time dedicated to promoting visibility and mainstream awareness of the positive pride felt by people with disabilities. All too often the focus is on what people with visible or invisible disabilities can’t do, rather than their tremendous accomplishments and capabilities, which this month spotlights. Disability Pride Month also provides us with an opportunity to highlight a critical aspect of employee engagement, inclusion, and overall…

Since the beginning of 2023, stories of mass layoffs at companies like Twitter, Salesforce, Google, and Facebook have been overwhelming. Pundits argue that 2023 could be the year we fall into a recession and see a significant rise in unemployment.   However, the labor market continued to show signs of resilience in June as employers added 209,000 jobs according to the Labor Department. The unemployment rate in June was 3.6%,…

The impact of great management on workplace outcomes and employee health and well-being cannot be overstated. A good boss can make your work life feel a lot like a walk in the park, even on days when it's more of a hike. You feel heard, encouraged, and inspired, resulting in increased productivity and loyalty towards the organization. Employees who are currently working for their stated “best boss ever” report many…

Building on the first article in our two-part series, "Decoding Employee Needs for Resources and Support with Listening," this piece will explore the critical interplay between resources, support, and employee engagement. As emphasized in our previous discussion, effective employee listening not only helps translate employee voices into data-driven insights. It can also serve as a compass guiding the organization toward continual improvement and success. What Employees Want: Fulfillment and Productivity…

Understanding and improving the Employee Net Promoter Score (eNPS) can play a pivotal role in your organization's success. This critical measure can contribute to successful recruitment, retention, and cost management, and even help tackle labour shortages. Understanding eNPS Unlike traditional five-point scales, the eNPS uses an 11-point measure, making it more granular and nuanced. Employees are categorized into promoters (highly engaged), passives (satisfied but less enthusiastic), and detractors (less satisfied…

The experience of today’s workforce is complex, and the future promises to be just as challenging. Communities, companies, leaders, teams, and individuals struggle to align to purpose, ensure their time and talents are used wisely, and contribute to something meaningful. Lack of resources — everything from technology to trucks to personnel to finances to time — is getting in the way of motivated, dedicated employees delivering the impact they want…