When Do Ads Become Too Deceptive?

There’s a reason charity advertisements often revolve around a specific person: an upsetting picture or story is more likely to elicit donations than are statistics or depictions of a group’s collective plight. Psychologists refer to our tendency to open our hearts and wallets wider for specific people than we do…

The IMF Is Returning to Russia. No One Should Be Surprised.

This commentary originally appeared in Fortune. The news that the International Monetary Fund will become the first major international financial body to officially return to Russia since Putin’s invasion of Ukraine in February 2022 underscores the systemic pro-authoritarian impulses of the IMF and its tolerance to blunt violations of international…

Margaret McGovern: Building an Integrated Health System

Harlan Krumholz: Howie, we’re back. Welcome to Health & Veritas. I’m Harlan Krumholz. Howard Forman: And I’m Howie Forman. We’re physicians and professors at Yale University, and we’re trying to get closer to the truth about health and healthcare. Our guest today is Dr. Margaret, or Peg, McGovern, but first…

Is the Era of Shareholder Primacy Over?

For decades, the Business Roundtable, a professional association and lobbying organization formed by CEOs from many of the largest companies in the United States, asserted that companies exist to create value for shareholders. So, it was noteworthy when, in 2019, the leaders of 181 companies signed onto the organization’s revised…

Talking about Child Sexual Abuse Can Help End Child Sexual Abuse

Joan Tabachnick ’86 has worked in the field of child sexual abuse prevention for more than 30 years and developed widely used educational tools and programs. She serves on the advisory council of Stop It Now, and recently retired as the executive director of MASOC—the Massachusetts Society for a World…

The Truth Beneath the Economic Misinformation

This commentary originally appeared in Fortune. Writing in the journal Public Opinion 1951, Yale researchers Carl Hovland and Walter Weiss labeled their postwar studies on the trick of persuasive messaging regardless of the truth as “the sleeper effect.” They found that a message lingers through repetition, even if factually unfounded.…

What Will It Take to Make Housing More Affordable?

How bad is housing affordability in the U.S.? Is it actually a crisis? There are many ways to define housing affordability, but common indicators point to much higher costs of both owning and renting than what we have seen since pre-COVID times. Average home prices grew more than twice as…

The Fed Is Cutting Rates Soon. Should I Wait to Get a Loan?

The Fed is expected to cut interest rates in September. What does your research say about whether borrowers should wait to take out a loan? Our research shows that many people make the mistake of waiting to take out a mortgage or other long-term loan if the Fed is expected…

Filling In the Harris-Walz Economic Policy Scorecard

This commentary originally appeared in Fortune. As presidential campaigns race to the close, the electorate moves past gauzy themes and adversarial finger-pointing, which tell us little about candidates’ plans, to examine differences in goals and policies. Previously, we analyzed the paradoxical positions of Donald Trump’s pro-business, laissez-faire, global burden-sharing presumptions—and…

Seeing Peer Ratings Pushes Professionals to Align Their Evaluations

Few people like to consider themselves followers, but when it comes to evaluating goods, services, and even our own colleagues, it turns out many of us are. That matters because collective evaluation processes—whether a restaurant’s ratings on Yelp or performance reviews at work—can play a significant role in sinking or…

Is Minnesota Nice for Business?

This essay was originally published on TIME. The rousing performances by Vice President Kamala Harris and Governor Tim Walz, along with the Obamas, the Clintons, Oprah, and many others, at the Democratic National Convention marked a pivotal moment in the 2024 presidential election. Now that both political parties have formally…

The Joy and Opportunity of Living in Space

Q: What does it feel like to be launched into space? It’s noisy. There’s so much shaking. But what you really feel is pressure. With the weight of the solid rocket fuel plus all the hydrogen and oxygen, you move slowly off the pad. Relatively slowly, I mean—you’re going a…

Has Starbucks Finally Found the Right Leader?

This commentary originally appeared in Fortune. Starbucks became a global brand as strong as the likes of McDonalds, Coke, Pepsi, Google, Apple, and Levi Strauss in a record time—but its value as an enterprise has been plummeting in recent years. So, the man who built the brand, Howard Schultz, intervened…

Leadership Lessons from the Vice Presidential Picks

This commentary originally appeared in Time. Having studied leadership across sectors for nearly a half century, I’ve found that power sharing at the top is often harder than delegation and execution down the hierarchy of command. Leadership partnerships across sectors that work well have a secret recipe—which Kamala Harris seemed…

Trump Is Already Rattling the Stock Market

Former President Donald Trump has long regarded the stock market as a barometer for success, constantly touting record highs during his time in office and still bragging incessantly about the “beautiful” stock market on his watch. However, what many commentators miss is not just the 40 record highs the stock…

The Ethnography of Organizational Change

Q: What are the key questions guiding your work? A driving interest for me is how organizations can change for the better—to be more effective and desirable places to work. I’ve completed several research projects that look at how people who have expertise and knowledge, but not formal authority or…

Firms Aren’t Living Up to their Diversity Claims

In recent years, shareholders have made attempts in court to hold companies accountable for failing to uphold commitments to diversity within their workforce or leadership teams. So far, those efforts have fallen flat. Facebook’s board of directors, for instance, won dismissal of shareholder claims that it had breached its fiduciary…

Olympic Lessons: Leadership and Fun

Barry Nalebuff, Milton Steinbach Professor of Management I enjoy watching Olympic table tennis. These are some of the world’s best and least appreciated athletes. Heidi Brooks, Senior Lecturer in Organizational Behavior We see the performances and that’s all we are invited to witness, but I am so aware that it’s…

Lee Schwamm: Smarter Healthcare Systems With AI

Harlan Krumholz: Welcome to Health & Veritas. I’m Harlan Krumholz. Howard Forman: And I’m Howie Forman. We’re physicians and professors at Yale University. We’re trying to get closer to the truth about health and healthcare. Our guest today is Dr. Lee Schwamm, but first we always like to check in…

How Leaders Finally Walk Away

This essay was originally published in Time magazine. President Biden is being celebrated among Democrats for his superb tour of duty and for putting the nation’s interests over his own by stepping out of the campaign. Political pundits, wealthy donors, and prominent fellow political leaders were bewildered as to why…

Joshua Sharfstein: Policy and Health

Howie and Harlan are joined by Joshua Sharfstein, a longtime public health official in federal, state, and local government, to discuss the state of the opioid epidemic, lessons from the COVID-19 vaccine rollout, and our readiness for a bird flu outbreak. Harlan reports on the summer surge in COVID-19; Howie…

A Loan Program Can Help Close the Green-Building Gap

As climate change intensifies, homeowners are increasingly looking to retrofit their homes to make them more resilient and energy efficient, with projects such as hurricane-proof windows and doors, or solar panels on roofs. But not everyone can afford these important upgrades that would help them ready their homes against extreme…

Why Many Business Leaders Are Worried about Trump’s VP Pick

Two weeks ago, we wrote that business leaders are not flocking to GOP presidential frontrunner Donald Trump, with no Fortune 100 CEOs having donated financially to Trump this year—a pattern broken only now by Elon Musk’s pronouncement Monday. While we commendably saw a surge of statements of sympathy from business…

The Perils of Personalized Pricing

Fixed prices for goods and services is a relatively recent invention. In the 19th century, Quaker merchants argued that haggling was morally wrong—it was unfair for two customers buying the same good to walk away having paid different amounts. John Wanamaker, a Quaker and the founder of Philadelphia’s Wanamaker’s department…

Should the Federal Reserve Reveal More about Its Stress Test Models?

Since the Global Financial Crisis of 2008-09, the Federal Reserve has conducted stress tests of the largest banks to evaluate their capital and promote sound risk management, under a mandate Congress created in the Dodd-Frank Act of 2010. On June 26, a subcommittee of the House Financial Services Committee held…

The Power of Positively Energizing Leadership

Etelle Higonnet (Yale College Class of 2000) is a human rights lawyer and environmental activist. She can be found doing investigations on deforestation and child labor in the jungles and forests of Africa and South America, often risking losing her life, as nearly happened on a mission in an African…

Doing What You Love Doesn’t Always Pay for Women

It’s a clichéd staple of commencement speeches and family dinners: “Do what you love, and you’ll never work a day in your life.” This advice is particularly resonant in a culturally individualistic country such as the U.S., where the idea of “following your passion” guides many young people as they…

Biden Should Go on Offense—Without Being Offensive

Several top Democrats have reportedly issued strong warnings to Joe Biden to challenge Trump’s friendly ties to corporate America when the two face off on Thursday’s presidential debate, and less time talking up his legislative accomplishments. The news reflects continued pressure on Biden to lean more into populist, anti-corporate appeals.…

Streaming Seeks a Path to Profitability

Q: When we talked two years ago, you described an industry in search of a profitable business model. You warned that companies would be in for a tough stretch. Where do things stand now? It’s been a very difficult two years for the entertainment sector— worse than we could have…

Using Operations Research to Improve the Refugee Resettlement Process

In the United States each year, resettlement agencies assist tens of thousands of refugees in finding new homes and employment; in fiscal year 2023, more than 60,000 people received resettlement services in this country. The task is monumental—and essential, as the number of displaced people around the world continues to…

Learning Is A Superpower When Change Is Constant

How can we change and transform the education system through leadership? The Broad Center at the Yale School of Management fosters the ideas, policies, and leadership to help all students in K-12 public schools — particularly those from underserved communities — to learn and thrive. Broad is a stellar example…

How AI Is Already Transforming Fortune 500 Businesses, According to Their CEOs

At a recent Yale CEO Summit we convened online to mark the 50th anniversary of the invention of the internet in 1974, top Fortune 500 CEOs revealed how they are reinventing their businesses around artificial intelligence (AI), clean energy, and other emerging technologies. The most tangible, impactful implementations of AI…

Anna Reisman: Bringing the Humanities to Medicine

Howie and Harlan are joined by Anna Reisman, a physician and writer who leads Yale’s Program for Humanities in Medicine. They discuss the gaps in care she encountered when her developmentally disabled sister was diagnosed with cancer, and her work reviewing the “dude wall” of portraits at Yale Medical School.…

Can Reflection Dislodge a Faulty Intuition?

Steve Jobs once said, “Intuition is more powerful than intellect.” But can it be too powerful? In research recently published in the journal Cognition, Yale SOM’s Shane Frederick and Andrew Meyer of the Chinese University of Hong Kong not only show situations in which widely shared intuitions are certifiably wrong,…

What We Get Wrong about the Effects of Population Growth

When Yale SOM’s Jason Dana asks people to think about a consumer good that has gotten more affordable over time—say, televisions—they are confident they understand why: the underlying technology has improved and production is more efficient, so the product has come down in cost. But when he asks them whether…

Mitesh Rao: Democratizing Healthcare Data

Mitesh Rao, co-founder and CEO of OMNY Health, joins Howie and Harlan to discuss his entrepreneurial journey and how his company is creating a common layer of data connecting healthcare providers and researchers. Harlan reports on a study showing how many lives could be saved by improving quality of care;…

The Coming MAGA Assault on Capitalism

Sensationalist narratives trumpeting how business leaders are supposedly eager to welcome Donald Trump back to the White House and pining for the days of his business-friendly tax cuts are missing an important dimension: the escalating, overt hostility of populist MAGA voices to business. This hostility starts from the top with…

Investors Reward Gender-Diverse Companies

Corporate America has never been known for its gender diversity; in 2015, fewer women ran large U.S. companies than men named John. While the numbers are slowly improving at senior levels—women CEOs finally outnumbered Johns as of 2023—many of the country’s biggest firms have a workforce that is significantly less…