In this edition of Author Talks, McKinsey Global Publishing’s Lucia Rahilly chats with McKinsey partners Emily Field and Bryan Hancock, as well as senior partner Bill Schaninger, about their new book, Power to the Middle: Why Managers Hold the Keys to the Future of Work (Harvard Business Review Press, July…
Between Facebook, Instagram, Twitter, Linkedin, TikTok, Snapchat and more, keeping track of all of your brand’s social media accounts can feel like herding cats (and it’s not nearly as cute). But you don’t have to go at it alone. There are lots of apps, platforms and websites out there for…
Samsung’s Biometric Card IC is an all-in-one security solution that offers biometric cards a variety of things they need to make everyday transactions safer and more convenient. This new fingerprint security chip was selected as a winner of the CES 2023 Best of Innovation Awards in the Cybersecurity & Personal…
Creating viable strategies for talent acquisition in today's ever-changing business environment is essential to driving organizational growth and ensuring the organization's resilience against unknown future difficulties. Here is how you can develop this long-term advantage over your competitors. Accept the Challenge of Leveraging the Power of People Analytics Utilizing people…
What happens when the CEO of your organization suddenly resigns or retires? Are you confident that there is someone ready to step up and fill the leadership gap? That is why succession planning is vital to every organization. Succession planning can help ensure a smooth transition of leadership and maintain…
French translation (Lire la version française) As we have shared, content from news outlets, including news publishers and broadcasters, will not be available to people accessing Facebook and Instagram in Canada if Bill C-18, the Online News Act, is passed into law. As we prepare to comply with the legislation,…
My organization urgently needs to execute a new strategic initiative, but I’m not confident that my current staff members have the skills and drive required. How can I field a championship team when I don’t have any all-star players? It’s easy for managers to succumb to a scarcity mentality and…
CUSTOMER CENTRICITY: A PROVEN SOURCE OF REVENUE Customer centricity might seem like a secondary concern for banks – but it isn’t. Some firms may view customer experience (CX) initiatives as a trade-off and prioritize other outcomes that they see as having a clearer link to value, such as cost reduction…
1. What’s software-as-a-service? Software-as-a-Service, also known as SaaS, is a web-based model that allows internet access to data from any device. The SaaS solution connects users to data stored in the cloud so that you can use it like an on-premises app but running through a web interface or mobile…
Life sciences companies are putting more thought and strategy into utilizing cloud solutions not only for their enterprise systems, but for their laboratory and quality systems as well. The cloud, simply put, is the ability to access servers, software, and databases over the Internet. This works by using a virtual…
A multinational, multibillion-dollar manufacturing company with 30+ subsidiaries was facing several imminent retirements at the C-level. Each case required a decision: promote, move, or hire. The organization had a strong “promote from within” culture and talent strategy and sought to accommodate the retirements by either elevating current employees to new…
Lately, new AI tools like ChatGPT have been so impressive that employees are clutching their purse strings. Not too long ago in human history, we were gaping in awe of the revolutionary assembly line and wondering if any of us would ever work again – but look at us now.…
Building social media security awareness at work may not be as exciting as, say, developing TikTok engagement strategies. But it’s still a critical function for social teams at organizations of all sizes. That’s because social media threats don’t just impact your brand’s social accounts. If they aren’t handled, security risks…
Are you ready to tap into ChatGPT social media success? Social media managers have suffered too long with tedious, manual tasks. Caption writing, image sourcing, responding to followers…the list goes on. Luckily, ChatGPT, a conversational artificial intelligence (AI) tool that generates human-like content, promises to make social media success more…
Generative AI is the shiny object that’s making many of us wonder how fundamentally it will change our work. It even begs the question whether “old school” chatbots have a future. The short answer is that, yes, chatbots do have a purpose in this new world of large language models…
One of the most well-known issues in business is the lack of alignment between sales and marketing. In fact, some companies have even begun to merge their sales and marketing teams. Both teams must work together but struggle to communicate and often lose respect for one another. Sales may blame…
Regardless of industry or what you’re selling, delighting your customers is key to your success — where trust, personalization, and seamless interactions intersect. But pleasing your customers isn’t just about meeting their needs — you need to be one step ahead. In fact, 62% of customers expect businesses to anticipate…
Why drive to your neighboring city or region when you can fly? Over the past 30 years or so, the standard response has been because driving is cheaper, more convenient, and probably faster door to door. That may not be true for much longer, however. Advances in aerospace technology, new…
Since the COVID-19 pandemic hit, many companies have implemented flexible work patterns in pursuit of better employee experience, real estate cost savings, and more sustainable operations. However, a McKinsey survey of real estate and employee experience executives from 50 companies reveals that most firms have only scratched the surface. The…
The FTC is not alone in taking aim at non-competes. Yesterday, the NLRB’s General Counsel Jennifer Abruzzo issued a memo to all regional directors, officers-in-charge, and resident officers at the NLRB stating that non-competes in employment agreements and severance agreements violate the National Labor Relations Act except in rare circumstances.…
Walmart announced new steps to help make the everyday choice the more sustainable choice by adopting measures designed to reduce the amount of packaging waste associated with online orders. This includes moving from plastic to recyclable paper mailers, right-sizing cardboard box packaging, giving customers the option to consolidate shipping…
Creating a vision and developing the strategy. Forming a plan and implementing the processes. Working with a group of like-minded people to achieve one goal. At its core, these three sentences can describe both a business and a sports team. Whilst the day-to-day successes of a sports team are of…
The agriculture industry is under pressure. Dramatic cost increases for inputs and labor are putting farmers’ profitability at risk. Globally, farmers report that prices for inputs such as fertilizer and crop protection chemicals have risen by 80 to 250 percent over the past few years. Climate change is also squeezing…
The California Privacy Rights Act has significant implications for businesses operating in California and those that process the personal information of California residents. What is the CPRA? The California Privacy Rights Act, also known as CPRA or Proposition 24, is a data privacy law that builds upon…
As the retail industry continues to evolve, one of the greatest challenges in creating an omnichannel experience is converting website visitors into loyal, returning customers. To ensure a seamless and consistent user experience throughout the customer journey, businesses must prioritize meeting customers’ needs and providing easy access to their brand…
Healthcare M&A Activity: Q1 2023 Overview The healthcare industry has seen an increase in M&A activity in Q1 2023, with 15 announced transactions, just below the post-pandemic high of 17 in Q4 2022. During Q1 2023, the average size of the seller in announced transactions remained high at $827M, just…
Open-Source vs. Proprietary Software – What’s the Difference? To thoroughly grasp what open source is, one should understand what it is not. Open source is not restricted by licensing agreements, and the user behind open-source software is not forbidden to change, edit, study, or redistribute manipulated versions of it. Open-source…
Fashion, one of the most unsustainable industries on Earth, has long grappled with its damaging environmental and social impact. Consumers, on the other hand, tend to act like passive bystanders at a crime scene, placing the blame solely on brands and producers. While companies and executives face mounting pressure to…
“Quick wins” are music to our ears. To stay ahead, you need to move fast: test, learn, optimize, and repeat. It used to be that commerce deployments were massive and intimidating, requiring major IT resources, long timelines, and big budgets. But with the constant pressure commerce leaders face to both…
Do you worry that your business isn’t generating as many sales as it could be? If so, then you are not alone. So many other business owners are in the same position that you are right now, but there are things you can do to try and turn things around.…
Navigating the New Swiss Data Protection Act: A Checklist for Compliance and Key Differences between the Swiss regulation and the GDPR In the ever-evolving landscape of data protection regulations, Swiss companies are bracing themselves for a significant milestone – the implementation of the new Swiss Data Protection Act (revFADP). As…
In today’s ever-evolving work landscape, it’s refreshing to see organizations finally acknowledging the pivotal role of diversity, equity, inclusion, and belonging (DEIB) in cultivating a thriving workplace. At the same time, the growing recognition of mental health’s significance reflects employers’ understanding that the well-being of their employees is integral to…
Toyota today announces a series of improvements and enhancements that will further strengthen its Yaris Hybrid hatchback range, increasing the market appeal of a model range that has proved an outstanding success for the brand. A significant programme of performance, safety and styling upgrades will ensure the model presents class-leading…
In support of The National Brain Appeal‘s Rare Space Garden at The Royal Horticultural Society (RHS) Chelsea Flower Show 2023, we have partnered with The National Brain Appeal to launch an augmented reality garden (AR) experience that helps people with rare dementias. ‘The Rare Space Garden Experience’, which was developed…
When Geoffrey Hinton, a pioneer of deep learning, quit Google recently, he made it clear that he is worried about the risks of artificial intelligence. He is not alone. Following the launch of ChatGPT-4, thousands of artificial intelligence experts signed a letter calling for a pause in the development of…
The financial services industry is changing all around us. The trend started in the property and casualty insurance (P&C) industry and rolled into banking. And, let’s be honest, it was a necessity. Now we are seeing major changes occurring in the life insurance as well as benefits spaces. What’s bringing…
Clarkston’s LIMS experts recently attended LabVantage’s North American Customer Training and Education Conference (2023). The event brought the LabVantage community together to gain new skills, share best practices, network with fellow LabVantage customers, and discuss new solutions to help solve the latest challenges within the LIMS space. Below, Tina Yauger…
Communication is a fundamental aspect of human interaction, enabling us to connect, share ideas, and build relationships. However, for individuals with hearing impairments, participating fully in conversations and accessing auditory information can be challenging. Fortunately, advancements in technology have given rise to a wide range of hearing assistive technologies, revolutionizing…
As part of the Paris Agreement of 2017 ‒ and backed up by a Federal Council decision in 2019 ‒ Switzerland has committed to becoming climate neutral by 2050. The reduction targets adopted so far are 20% by 2020 and 50% by 2030 versus the greenhouse gas (GHG) emissions of…
A study by the University of Zurich has been stirring things up in Switzerland in the last few days. The alleged and heavily debated core message is that female students in female-dominated fields of study have fewer career ambitions because they stick to traditional gender roles. Now imagine if the…
