Reimagining healthcare industry service operations in the age of AI

As the healthcare industry continues to evolve, operations leaders face a complex set of challenges, including high administrative costs and employee attrition rates. Administrative accounts for about 25 percent of the more than $4 trillion spent on healthcare annually in the United States. Simultaneously, in response to rising expectations, organizations…

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NATO is There, but BRICS Is Also Good: Ankara Opts for a New World Order

BRICS membership would significantly increase Turkey’s international authority and prestige. The country would be able to actively participate in the development of global economic and political strategies, offering its ideas and formulas for solving global problems, write Igbal Adil Oglu Guliyev and Murad Sadygzade. In early September 2024, Turkey once…

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High-Stakes Elections: Foreign and Domestic Policy Dimensions of the US Presidential Campaign

On September 19, 2024, the Valdai Club hosted an expert discussion, titled “Elections in the USA: What Awaits Ukraine?” Moderator Andrey Sushentsovx noted that the American presidential elections scheduled for November 5 are of concern to most countries throughout the world, and will affect many areas of international life. For…

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Achieving hypergrowth: It’s all about the people

Most founder CEOs will tell you that it’s the people who matter most for a start-up’s success—that entrepreneurial band of software engineers, product developers, marketing managers, finance associates, and others who can help bring an idea to life and then to market. Founder CEOs know that talent is a key…

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Hedge funds: good or bad for market functioning?

23 September 2024By Federico Maria Ferrara, Tobias Linzert, Benoit Nguyen, Imène Rahmouni-Rousseau, Marta Skrzypińska and Lia Vaz Cruz[1]Hedge funds have substantially increased their trading activity in euro area government bond and repo markets. The ECB Blog evaluates how this plays out for market functioning and intermediation. Government bonds are central…

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Cash is Still King, But Speed is the New Queen

In today’s rapidly evolving private equity landscape, the pressure on sponsors and management to accelerate post-acquisition change has never been greater. With rising asset prices and tightening economic conditions, the cost of delaying the execution of the Value Creation Plan (VCP) is significantly higher. While “cash is still king,” the…

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How GenAI Changes Creative Work

1. L. Bourton. “Shades of Intelligence: 83% of Creatives Are Already Using Machine Learning Tools — Is Now the Time to Get on Side With AI?” It’s Nice That, Nov. 15, 2023, www.itsnicethat.com; and K. Whiting, “This Is How AI Is Impacting — and Shaping — the Creative Industries, According…

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Attend Microsoft Ignite 2024 and learn to build a security-first culture with AI

For security professionals and teams, AI offers a significant advantage, empowering organizations of all sizes and industries to tip the scales in favor of defenders. It also introduces new uncertainties and risks that require organizations to create a culture of security to stay protected. Now, more than ever, is the…

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Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

Remote work is giving companies new opportunities to tap additional markets and talent pools. However, a global workforce also brings a challenge: As some employees are getting up in the morning, others are winding down their workday.“There are many benefits to the individual and the company from embracing work-from-anywhere.” Mismatched…

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Investment market update: August 2024

August was a rollercoaster month for investors, with the global stock market experiencing significant volatility. Read on to find out what may have affected your investments. Many market indices saw sharp falls early in August sparked by fears that the US is on track for a recession. However, investors are…

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Introducing Season 3 of Learning Through Experience

Welcome to a new season of Learning Through Experience! This season will echo the cadence and pedagogy of one of my popular courses here at Yale. My conversations are with brilliant guests who help us think about how we learn through interpersonal and group dynamics. This podcast is not just…

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Digitalizing operations at Airbus: An interview with Delphine Bazaud

Aerospace OEMs are under pressure to ramp up production, improve operations, and increase sustainability, but multiple challenges persist. Supply chain issues are particularly acute, and a delay in shipping a single component often creates a domino effect that ripples through the production process. While tackling these problems can be challenging,…

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Ania Jastreboff: The Transformative Obesity Drugs

Howie and Harlan are joined by Ania Jastreboff, a Yale endocrinologist and an expert on obesity medication, to talk about the remarkable range of diseases treated by drugs like Ozempic, Mounjaro, and Wegovy. Harlan discusses new Apple devices with the ability to detect sleep apnea and aid in hearing; Howie…

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Step Out Of the Lab

Back in the early 1980s, plenty was written about the decline of American business on the global stage. One of the main criticisms levelled at US firms was their over-reliance on administrator CEOs. As a famous 1980 HBR article pointed out, these experts in finance and operations were too focused on short…

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Council of the Baltic Sea States: Will New Wine Be Poured into Old Skins?

The Council of the Baltic Sea States (CBSS) is an international regional organisation which was created on a wave of romantic fascination with the end of the Cold War. It has gone through several stages of searching for a programmatic and organisational identity. A wonderful chance to decisively address truly…

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Three Key Considerations in Crafting Effective Multistate Separation Agreements

Quick Hits Crafting effective multistate separation agreements can be challenging for employers amid an increasing number of state-specific requirements and restrictions. Employers may want to consider updating their template release agreements, confirming their agreements state sufficient and proper consideration for employees to release claims, and whether their separation agreements properly…

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New AI partnership to invest in data centers and supporting power infrastructure

$100 billion investment potential will enhance American competitiveness in AI while meeting the growing need for energy infrastructure to power economic growth NEW YORK, REDMOND, WA, AND ABU DHABI — September 17, 2024 – The drive to develop more powerful AI capabilities will require significant infrastructure investment to support it.…

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A new tech-driven era of impactful marketing and sales

Marketing is at a pivotal moment, with data and new technology propelling rapid changes and expanding opportunities for growth. The promise is enormous, with the economic value of generative AI (gen AI) potentially reaching $4.4 trillion, with a large percentage of that value set to come from marketing and sales. Amid…

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How to Increase your Business’ Profitability

Management consultants can directly help businesses enhance profitability. By utilizing expertise and experience, they provide valuable insights and strategic solutions customized to the specific needs of each business. In our latest Insight article, we explore how management consultants contribute to increasing and improving a business’s profitability through various methods. Understanding…

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Meet Your New Teammate, AI: Asana’s Saket Srivastava

Topics Artificial Intelligence and Business Strategy The Artificial Intelligence and Business Strategy initiative explores the growing use of artificial intelligence in the business landscape. The exploration looks specifically at how AI is affecting the development and execution of strategy in organizations. In collaboration with More in this series Get updates…

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Advice for the New CEO: Talk to Your Employees Early and Often

CEOs have never had so many ways to communicate with their employees. But despite the availability of Slack, internal newsletters, and virtual town hall meetings, organizations can still go quiet.One of the most common culprits: Major leadership transitions, according to a recent study of 500 million emails and 80 million…

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Measuring Onboarding Effectiveness: Key Metrics for Success

Having an employee orientation program is a great start. It usually involves getting paperwork signed, introducing new hires around the office, and providing some initial training. But are you truly onboarding your employees? Effective onboarding is more than just a warm welcome—it’s about integrating new hires into your company’s culture…

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Is the Appointment of Michel Barnier as Prime Minister the Beginning of an Autocratic and Eurocratic Coup in France?

In France, the July 2024 elections had ensured victory for two political forces opposed to Macron, viz. the Rassemblement National and the Nouveau Front Populaire. But Macron had postponed the choice of a Prime Minister until the post-Olympic period, two months later. Now, in September 2024, he has appointed Michel…

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What are Scope 1, 2, and 3 emissions?

Five smoke stakes line up against a backdrop of a blue sky. A thick cloud of white smoke pours out from one of the stakes.For centuries, philosophers have opined on the nature of control and the challenge of recognizing what’s in one’s power to change. Solving the problem of climate…

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Don’t Bet Against the Move to Clean Energy

Carolyn Geason-Beissel/MIT SMR | Getty Images The transition to an economy with radically lower greenhouse gas (GHG) emissions is not a matter of if but of when and how. Discussions with executive teams about how they are navigating sustainability issues, however, too often remain framed around the question of “Should…

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Maine Paid Family and Medical Leave Start Date for Payroll Withholdings and Quarterly Wage Reports Is January 1, 2025

Quick Hits January 1, 2025, is the start date for payroll withholdings and submission of quarterly wage reports under the Maine Paid Family and Medical Leave Program. Employers may not apply for private plan substitutions until after April 1, 2025, and will be responsible for payroll contributions until their plans…

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The Climate Targets Leaders Need to Know as Regulations Loom

As investor pressure mounts on companies to show their environmental impacts, leaders are encountering an unwieldy tangle of terms and approaches. Climate accounting basics and a dictionary of sorts can help demystify the calculations and voluntary targets that companies need to know now, says Michael Toffel, the Senator John Heinz…

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When Do Ads Become Too Deceptive?

There’s a reason charity advertisements often revolve around a specific person: an upsetting picture or story is more likely to elicit donations than are statistics or depictions of a group’s collective plight. Psychologists refer to our tendency to open our hearts and wallets wider for specific people than we do…

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Women in the Workplace 2024: The 10th-anniversary report

This year marks the tenth anniversary of the Women in the Workplace report. Conducted in partnership with LeanIn.Org, this effort is the largest study of women in corporate America. Over the past decade, more than 1,000 companies have participated in the study, and we have surveyed more than 480,000 people…

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New Jersey Nears Finalization of Temporary Workers Bill of Rights Regulations

Quick Hits New Jersey’s labor department released responses to comments on its proposed TWBR regulations published last year. Following a review of the comments, the regulations appear to be moving forward without substantial changes. The final regulations are expected to be adopted and published on September 16, 2024. On August…

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Obstacles to the greening of energy-intensive industries

17 September 2024By Gert Bijnens, Cédric Duprez[1] and John Hutchinson Energy-intensive firms continue to suffer from low profits margins even as energy prices have fallen from their peak. The ECB Blog discusses implications for the green transition in the EU. Skyrocketing energy prices during the recent crisis ate into most…

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Venezuelan Democracy Triumphs Despite External Pressure

The US has not yet found its way out of the labyrinth that its Venezuela policy has created. The key to the door lies in returning to diplomacy and a policy of mutual respect despite geopolitical differences, but the US does not seem ready to take on that challenge, Carlos…

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Protectionism, US style

The vision of the benefits of globalisation, wherein free trade is a seen as a positive-sum game, very much in vogue in the 1980s and 1990s, has now given way to that of the potential dangers of global trade, a source of dependence and weakness. For the United States, with…

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Russia and Indonesia: A Time-Tested Partnership

On September 16, the Valdai Club hosted a presentation of the analytical paper titled “Maritime Geopolitics of the Pacific and Indian Oceans: A View from Moscow”, prepared ahead of the Russian-Indonesian Seminar in Jakarta. The moderator was Oleg Barabanov, Programme Director of the Valdai Club. Lyudmila Vorobyova, Director of the…

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Global Materials Perspective 2024

The global metals and mining industry is entering a new era. Historically, the industry has been driven by economic growth and the development of the middle class, resulting in major demand growth for materials such as steel, aluminum, and coal. While 80 percent of the industry today primarily consists of…

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How to Build a Cyber Crisis Communications Plan

Leaders building cyber resilience often overlook the need to develop a crisis communications plan. Here’s how to construct and practice a strong response before a hack. Kelly Miller and Keri Pearlson September 16, 2024 Reading Time: 18 min  Carolyn Geason-Beissel/MIT SMR | Getty Images Business and IT leaders have made…

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German Federal Labor Court Ruling Facilitates Presentation of Evidence When Notice of Termination Is Served by Registered Mail

Quick Hits Germany’s Federal Labor Court held that posting a termination letter in a mailbox constitutes receipt as soon as the subsequent removal is expected, which the court said would be the day of posting. Employers that use registered mail for delivering employment termination notices may want to obtain proof…

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Direct from Michael Dell: Leadership lessons and the future of AI

There are only a handful of people who have taken a start-up from zero to $88 billion in revenue and continue to lead it today. Michael Dell is one of them. The founder, CEO, and chairman of Dell Technologies has steered his company through four decades of change and wave…

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The IMF Is Returning to Russia. No One Should Be Surprised.

This commentary originally appeared in Fortune. The news that the International Monetary Fund will become the first major international financial body to officially return to Russia since Putin’s invasion of Ukraine in February 2022 underscores the systemic pro-authoritarian impulses of the IMF and its tolerance to blunt violations of international…

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