Research conducted over two decades has continually affirmed that organizational health (how you run the place) is a valuable, competitive differentiator across industries. Organizational health has been linked to value creation, profitability, resilience, and safety metrics (see sidebar “How to assess organizational health”). Organizations in the care delivery sector are…

As major trucking companies decarbonize their fleets, they are currently prioritizing lower-carbon fuels such as natural gas and biofuels over zero-emission trucks. Adopting these fuels marks a positive step toward sustainable commercial mobility but represents only an intermediate step toward zero-emission mobility in the commercial sector. Meanwhile, true zero-emission mobility…

As generative AI (gen AI) grips the attention of business, corporate leadership can support their companies’ growth most by prioritizing the needs of their workers while simultaneously standardizing the use of cutting-edge tech. In this episode of the At the Edge podcast, economist and Stanford professor Erik Brynjolfsson speaks with…

Ventas, Inc. is a real estate investment trust (REIT) and S&P 500 company that occupies an essential role in the longevity economy. With roughly 1,400 properties in the United States, Canada, and the United Kingdom, the company’s portfolio serves a large and growing aging population. Among its assets are senior…

After almost two years of infatuation with generative AI (gen AI), companies are moving past the honeymoon phase to embrace the work that matters most: creating value from this tantalizing technology. Expectations are high. A recent McKinsey Global Survey found that 65 percent of companies across sizes, geographies, and industries now…

Amid today’s economic uncertainty, the B2B landscape is undergoing significant transformation. Fueled by rapid integration of digital technologies, sellers continue to invest, innovate, and experiment with how they present their offerings. Their B2B customers are shifting toward consumer-like purchasing behavior. They’re also demanding a much more sophisticated buying experience and…

A new era of technological change is ushering the technology officer to the center stage, and expectations are high. Companies want their chief information officers (CIOs), chief technology officers (CTOs), and chief digital and information officers (CDIOs) to deliver on the often-elusive goal of turning the promise of tech into…

In 2023, global beauty market retail sales grew to $446 billion, up 10 percent from 2022. In the year since the release of our inaugural state of beauty report, published in collaboration with The Business of Fashion in May 2023, the industry—comprising fragrance, makeup, skin care, and hair care—beat expectations…

Enterprises are looking to Global capability centers (GCCs) as critical innovation hubs to stay ahead in the competitive landscape, but the difficulty lies in aligning strategic priorities with the capabilities of GCCs to maximize their impact. In this episode of McKinsey Talks Operations, host Daphne Luchtenberg is joined by McKinsey…