Federal Court Website Accessibility Lawsuit Filings Took a Dip in 2023

By Kristina M. Launey & Minh N. Vu Seyfarth Synopsis: Plaintiffs filed 2,794 website accessibility lawsuits in federal court in 2023 – a 14% decrease from 2022.  After 2022’s record-setting year for website accessibility lawsuits filed in federal court, the 2023 filings dropped by 14%.  The total number of lawsuits filed in federal…

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Real-Time Feedback Can Be More Productive Than a Formal Feedback Process

The mere mention of “feedback” can make many people’s palms sweat. Whether giving or receiving feedback, it often has a reputation as negative and momentous. But it doesn’t need to be. Certainly, feedback can include constructive criticism, but it can also include gratitude and acknowledgments of positive actions. Similarly, feedback…

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Delivering services to the public—digitally—with Jennifer Pahlka

Jennifer Pahlka is the founder of Code for America, served as the United States government’s deputy chief technology officer, and is author of the book Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better. Jenn joins us to share her personal reflections of…

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Driving transformation: in-house change management strategies from Women In Change – PODCAST

In this episode of Game Changers, join hosts Sophie Brazell-Ng and Stephanie Ho and Women In Change Director, Louise Robey as they discuss innovative strategies for building change capabilities within organisations.Whether you’re a seasoned professional or new to the field, this episode offers valuable insights into fostering a collaborative, adaptable,…

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The Ripple Effects of the Great Credit Expansion

Getting a credit card these days is, for most people, no big deal. But it wasn’t always so easy or so common. In the 1950s and ’60s, credit cards were mainly used by wealthy people who wanted to pay for goods and services at department stores and restaurants without carrying…

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Auditing Algorithmic Risk

1. The Ethical Matrix is based on a bioethical framework originally conceived by philosopher John Mepham for the sake of running ethical experiments. For a detailed presentation, see C. O’Neil and H. Gunn, “Near-Term Artificial Intelligence and the Ethical Matrix,” chap. 8 in “Ethics of Artificial Intelligence,” ed. S.M. Laio…

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Webinar: Developments and Strategies in the Current Landscape of DEI Programs

About the Program Join us for the third installment of our DEI Webinar Series: "Developments and Strategies in the Current Landscape of DEI Programs." During this third installment, Seyfarth attorneys explore common DEI programs and practices, including the effects of recent cases and developments. The webinar examines the structure and…

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Scott Johnston on designing and building scalable platforms

In this episode of McKinsey on Building Products, a podcast dedicated to the exploration of software product management and engineering, McKinsey partner Rikki Singh spoke to Scott Johnston, CEO of Docker. They discuss the importance of continual experimentation and adaptation in scaling platforms, the role of internal tools and infrastructure,…

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What is circularity?

A vine of green ivy growing from an aluminum sardine tin on a light blue background. Ever since the Industrial Revolution, we’ve consumed products in largely the same way. A company will extract or collect the resources to create a product, which consumers then buy, use, and ultimately throw away.…

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Avoid ML Failures by Asking the Right Questions

Magazine Summer 2024 Issue Machine learning solutions can miss the mark when data scientists don’t check their assumptions. Adopting a beginner’s mindset in any domain can help. Dusan Popovic, Shreyas Lakhtakia, Will Landecker, and Melissa Valentine June 11, 2024 Reading Time: 14 min  Paul Garland In our collective decades of…

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B3’s AI assistant answers Brazilians’ questions about how to start investing

Brazilians have jumped into investing. A new wave of individual investors has emerged in the heart of Brazil’s bustling markets, ready to navigate the complex world of finance. The number has rocketed to around five million today from about 600,000 in 2017, according to Brazil’s stock exchange, B3 (for Brasil,…

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A new itinerary for the tourism industry

McKinsey spoke with more than 5,000 travelers across geographies and generations as part of a recently published survey that reveals clear differences in behaviors, motivations, and expectations among a diverse set of tourists. On this episode of The McKinsey Podcast, McKinsey’s Margaux Constantin and Jasperina de Vries speak with editorial director Roberta…

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Programme for the OPEC+ Ministerial Meeting: Is Geopolitics the New Economy?

The development that OPEC+ will witness will depend in large part on the development of the global system during the coming period, and whether it is favourable or opposed to the grouping of oil-exporting countries. Within this development, the results of the Russian special operation in Ukraine will play a…

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Organizations Face Challenges in Timely Compliance With the EU AI Act

Topics Responsible AI The Responsible AI initiative looks at how organizations define and approach responsible AI practices, policies, and standards. Drawing on global executive surveys and smaller, curated expert panels, the program gathers perspectives from diverse sectors and geographies with the aim of delivering actionable insights on this nascent yet…

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Can Facts Reverse the Backlash to Globalization?

One of the defining transformations of the 20th century was globalization. Since the end of World War II, countries and cultures have become more interconnected than ever before, through free trade agreements, technology, multi-national corporations, and the creation of structures such as the IMF and the World Trade Organization. Trade…

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Braver, Greener, Fairer

In 2019, ahead of that year’s European elections, my colleague Guntram Wolff, at the time Bruegel’s director, and I edited a collection of essays written by our Fellows for the incoming European Union leadership. We urged the leadership to be bolder in their actions, to aim for greener policies and…

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3 Savvy Ways to Spend Your Budget Surplus

It’s halfway through the year, and for some companies, the fiscal year is wrapping up, leaving them with an unexpected budget surplus.  While it might be tempting to funnel these extra funds into new equipment or throw after-hours parties, there’s a more strategic opportunity at hand. Investing in initiatives that…

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Tech services and generative AI: Plotting the necessary reinvention

Through most advances and innovations in enterprise technology, IT or technology services providers (also known as system integrators [SIs] or managed services providers [MSPs]) have, for the most part, been able to rely on one constant: their customers continuing to look outside their four walls for help stitching together and…

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Are International Institutions Viable in the Future World Order?

It will be significantly easier to the Western world to gradually accept that its resources are finite than it will be for those who currently find the dominance of the United States and Europe unsatisfactory to establish new models of collaboration, writes Valdai Club Programme Director Timofei Bordachev. One of…

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After the surge: Tien‑Tsin Huang on the future of payments

New challenges await payments providers, now that the pandemic-related surge in adoption of digital payments has leveled off. Among them are questions about how the technology and use cases are likely to develop. In this episode of Talking Banking Matters, payments industry expert and McKinsey partner Roshan Varadarajan talks with…

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How Generative AI Can Support Advanced Analytics Practice

Magazine Summer 2024 Issue Large language models can enhance data and analytics work by helping humans prepare data, improve models, and understand results. Pedro Amorim and João Alves June 11, 2024 Reading Time: 15 min  Topics Data, AI, & Machine Learning AI & Machine Learning Paul Garland The glare of…

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What’s new from Teams Rooms and Devices at InfoComm 2024

In our conversations with customers and partners, two themes consistently emerge: the impact of AI at work and the challenge of successfully navigating flexible work. We see these challenges as related: adopting AI will enable the improved transformation of our workplaces. This transformation lies not just in adopting AI, but…

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The origins of RevenueCat

If you build something because you need it, chances are good others need it too. RevenueCat (YC S18) is an excellent example of this. While adding in-app subscriptions to an iOS application, RevenueCat’s co-founders realized they were spending a ton of time building out the behind-the-scenes plumbing. It was necessary…

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Revolutionizing procurement: Leveraging data and AI for strategic advantage

In today’s tumultuous business landscape, where price volatility, geopolitical tensions, and sustainability imperatives converge, one function stands at the forefront of navigating these complexities: procurement. In this context, the procurement function will act as a strategic lever for value protection and creation. Procurement sits at the confluence of huge quantities…

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Video analysis of Iceland 2010 eruption could improve volcanic ash forecasts for aviation safety

When Eyjafjallajökull erupted in 2010, it ejected roughly 250 million tonnes of volcanic ash into the atmosphere: much of which was blown over Europe and into flight paths. With planes grounded, millions of air passengers were left stranded.Forecasts of how ash will spread in the aftermath of an explosive eruption…

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Anna Reisman: Bringing the Humanities to Medicine

Howie and Harlan are joined by Anna Reisman, a physician and writer who leads Yale’s Program for Humanities in Medicine. They discuss the gaps in care she encountered when her developmentally disabled sister was diagnosed with cancer, and her work reviewing the “dude wall” of portraits at Yale Medical School.…

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How the Shift of Power Dynamics Eastward Impacts the Evolution of the Ukrainian Crisis

A process of reconfiguration is underway globally, with several power centres emerging that seek to gain greater autonomy, space, and protection for their interests. While this process has some negative aspects, such as increasing uncertainty and tension, it can also be seen as an opportunity for development. Some analysts, including…

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Preparing for the 2024 UK General Election: How Civil Servants can pivot whilst maintaining momentum 

The 2024 UK General Election is set to shake-up many policy areas with defence, health and housing featuring heavily. Sprinkle in the main political parties pledging not to raise tax burdens and 35% of public spending going to the five largest departments, and that puts civil servants firmly at the…

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Managing Data Privacy Risk in Advanced Analytics

“How can we protect the privacy of our customers’ personal data while leveraging that data via AI and analytics?” This question reflects a growing internal dilemma as companies pursue advanced analytics and artificial intelligence.The troves of data that customers’ ever-more-digitalized lives produce can be a rich source of insight for…

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California Appeals Court Finds Employer’s Arbitration Agreement With Cost-Sharing and Out-of-State Law Provisions Unconscionable

Quick Hits A California appellate court found an employer’s arbitration agreement with an eyewear store employee to be unenforceable for being both procedurally and substantively unconscionable. The appellate court noted several issues with the arbitration agreement—including finding that it was a contract of adhesion—that placed it “high on the scale…

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3 ways “doing it yourself” could lead to worse retirement outcomes

The Covid-19 pandemic saw many of us confined to our homes for an extended period. While it was a challenging experience, lots of people looked for the silver lining and took the opportunity to work on their homes and gardens. Unfortunately, there was an unintended consequence to this increased interest…

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Making the digital euro truly private

13 June 2024By Maarten G.A. DamanMany people appreciate privacy when paying, and want their data protected. Current electronic means of payment are not optimal in this regard. We are designing the digital euro to be the most private electronic payment option. The ECB Blog explains.Paying is a private affair for many…

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What it takes to rewire a CPG company to outcompete in digital and AI

There’s a race on to capture value from digital and AI, and consumer packaged goods (CPG) companies are in danger of falling behind both retailers and consumers. It’s not for lack of trying. Like most sectors, CPG companies have been on some form of digital and AI transformation journey. But…

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Managing the risks around generative AI

Generative AI (gen AI) is an advancement that has seized the attention of governments, the public, and business leaders. But it presents unique challenges to the professionals tasked with managing gen AI’s existing and potential threats. In this episode of the Inside the Strategy Room podcast, Ida Kristensen, coleader of…

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The End of Analog

A windowpane is just a piece of glass. But embed it with sensors and Internet-of-Things (IoT) technology, and it can automatically get darker to block the sun, and display images as if it were a computer screen. A tractor is just a machine of brute force. But endow it with…

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Unlocking the power of price transparency data

After a slow start, hospitals and payers are making progress toward complying with federal price transparency rules that require them to publish online the pricing information about items and services they provide. As part of a trend of rising consumerism in healthcare, consumers express a high willingness to “shop” for…

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Our Guide to the Summer 2024 Issue

subscribe-icon Subscribe Share Auditing Algorithmic Risk Cathy O’Neil, Jake Appel, and Sam Tyner-Monroe Key Insight: A set of frameworks can help organizations identify potential harms posed by algorithms, AI tools, or large language models (LLMs). Top Takeaways: As business uses of artificial intelligence, LLMs, and other algorithmic applications expand, so,…

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Navigating the AI renaissance in Publishing

Generative AI is redefining the publishing sector, offering efficiencies and reshaping roles, content, and business models. Our strategic guidance helps leaders navigate this evolution, ensuring ethical AI integration while fostering innovation. As the industry transforms, Q5 stands ready to assist publishers in embracing this new chapter with strategic foresight.  Generative…

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Piero Cipollone: Why Europe must safeguard its global currency status

12 June 2024By Piero CipolloneMore reforms are needed if the euro is to maintain and strengthen its role amid geopolitical shifts. Europe needs to further develop the infrastructure for making cross-border payments in euro with key partners. For the last quarter of a century, the euro has been a key…

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Know Your Own Strength

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Paul Garland We all love a good “what went wrong” story. Analyses of corporate failures are a staple of the management genre, alerting leaders to hidden…

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