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In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti chats with Tony Blair, founder and executive chair of the Tony Blair Institute for Global Change (TBI) and former Prime Minister of the United Kingdom, about his book, On Leadership: Lessons for the 21st Century (Crown/Penguin Random House, September 2024). In 2016, Blair established TBI, a not-for-profit that supports leaders and governments on strategy, policy, and delivery, with a…

Global real estate development, which has never been simple, has in recent years become more complex. Building “green,” once a choice and a differentiator for developers, is increasingly the only way to satisfy new regulations, consumer preferences, and investor expectations. New technologies—many powered by recent advances in AI and generative AI (gen AI)—offer huge opportunities but can require detailed knowledge. Higher interest rates, supply chain snafus, and greater market uncertainty…

In October 2024, more than 9,000 participants running the gamut of insurance industry players gathered for the annual ITC Vegas insurance conference. The hot topic of the conference, unsurprisingly, was the use of generative AI (gen AI) and its potential implications for the insurance industry. In this episode of the McKinsey on Insurance podcast, Matt Cooke, global director of marketing and communications for McKinsey’s Financial Services Practice, sat down at…

Healthcare organizations, especially health systems, have a large, untapped opportunity to use their clinical expertise and reputation to serve health media (medically validated, contextually relevant content, including advertising) to engage, support, and educate consumers. The health media trend is accelerating concurrently with healthcare organizations’ efforts to boost digital engagement with consumers as they engage with their care—for example, through a more sophisticated digital front door and personalized marketing efforts (moving…

Companies often overestimate the impact of short-term changes in technology and underestimate the effect of long-term changes. This well-known dynamic is particularly relevant for generative AI (gen AI) in enterprise technology. Today’s many bold predictions about its impact on enterprise technology often focus on shorter-term horizons (with immediate focus on efficiency and productivity in two to three use cases) rather than on more forward-looking shifts and implications. Our recent discussions…

At the heart of virtually every large organization is a massive anchor slowing a business down: the tech debt found in legacy IT systems. Often built decades ago, these large systems form the technical backbone of companies and functions across almost every sector. As much as 70 percent of the software used by Fortune 500 companies was developed 20 or more years ago (see sidebar “What are legacy systems, and…

This transcript has been edited lightly for clarity.Is it time for a procurement (r)evolution? Mauro Erriquez: Dominique, thank you for being with us today. It’s amazing that we have an opportunity to talk about the future of procurement. Many of my clients are saying they have never seen such a challenging period like the last two years. Is your view the same? Dominique Lebigot: Yes, there has been this pandemic,…