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A pair of red and white concrete road barriers aligned on a street against a light blue background. You know about guardrails on the highway: barriers along the edge of the road that protect vehicles from veering off course and into danger. With the advent of generative AI (gen AI), the concept of guardrails also applies to systems designed to ensure that a company’s AI tools, especially large language models (LLMs),…

On this page: Opportunity | Solution | Impact 0Kdocumentseasily searchable in database$0K+per hourestimated saved via recouped downtime0%improvement inapprox. 1st-time resolution rates The Opportunity Enhancing field service support with generative AI Ascendum is a Portugal-based global provider of machinery and equipment for the construction, infrastructure, haulage, and agriculture sectors. The company distributes and maintains over 25 different brands of construction machinery, industrial and infrastructure equipment, trucks, agricultural machinery, and specialized gear…

As India embraces digital transformation, inclusion, and a new role as a tech leader exemplified by a decade of technology transformation, or “techade,” new opportunities open up for the insurance sector and the wider financial services industry. With strong valuations and a significant growth trajectory, India’s insurance industry is poised for continued success. Accompanying this positive outlook, however, are concerns about profitability and notably slow innovation within the industry in…

A great aviator is constantly aware of their surroundings. Watching for changes in the weather and in the paths of other aircraft is vital. The same is true for being a great CEO, which is why the business press is full of information about what’s happening in the business environment: geopolitics, regulatory changes, inflation, generative AI, and so on. Equally important for a pilot’s success is understanding their aircraft and…

Today, banks use risk management to help drive strategic development for growth. This is a comprehensive approach to risk that insurers should aspire to emulate, especially as new risks are emerging more quickly and creating new challenges. According to a 2023–24 benchmarking survey from McKinsey, leading European insurers should look to reorganize their risk functions, build out the necessary capabilities, and elevate the status of chief risk officers (CROs) within…

Active portfolio management should always be “Plan A.” Corporations that consistently refresh their business mix outperform their peers in TSR by 3.5 percent over the long term, honing their portfolios to develop, acquire, and divest businesses to realize their enterprise strategy. The goal, after all, is not growth for growth’s sake but to maximize returns—which is achieved through a combination of growth and investing capital in an enterprise’s most important…

Decades after the internet’s debut, millions of Americans still lack access to high-speed broadband service. The Broadband Equity, Access, and Deployment Program (BEAD), part of the US government’s 2021 Infrastructure Investment and Jobs Act, provides $42.45 billion in federal funding to expand high-speed internet service across the country. By the end of 2024, all US states will mark an important milestone: they will be in a position to begin their…

Although hard to predict, even in the best of times, the fashion industry is in for a particularly tumultuous and uncertain 2025. A long-feared cyclical slowdown has arrived. Consumers, affected by the recent period of high inflation, are increasingly price sensitive. There is also the surprising rise of dupes, the acceleration of climate change, and the continued reshuffling of global trade. Regional differences, which came into focus in 2024, will…