Navigating unknowns: Auto insurance questions in a new mobility era

Before the end of this decade, autonomous vehicles (AVs), electric vehicles (EVs), and shared forms of mobility are poised to transform the mobility landscape. How will the auto insurance landscape evolve to adapt to this wave of disruption? This is a large question with many, many answers. At ITC Vegas…

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Customer Service AI and Automation: Friend or Foe?

Despite the recent buzz, customer service automation isn’t a new concept. As early as the 1980s, interactive voice responses (IVR) were first developed, using pre-recorded voices to answer basic queries, redirect calls and guide users.[1] Today, due to technological advancements and artificial intelligence (AI), the functionalities of customer service automation…

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How Could the Lawsuit against Apple Shift the Smartphone Landscape?

People seem to really like their iPhones. What is the harm to consumers from the behavior that prompted the EU regulation and the Department of Justice lawsuit? The iPhone is indeed a great product. I have one myself. Perhaps the easiest way to explain it is to consider how we…

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EEOC Weighs in on Alleged Conflict Between Religious Beliefs and Civil Rights Training

By Rachel See, Dawn Solowey and Adrienne Lee Seyfarth Synopsis: In a written opinion issued on March 7, 2024, the EEOC confirmed that an employee must not only show a sincerely held religious belief, but that the employee’s religious belief is actually in conflict with the workplace training or program.…

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What’s Enough to Make Us Happy?

(Image created with Midjourney, an artificial intelligence tool)Happiness, an elusive condition we all want to experience, is a popular topic. It’s a complex subject. It may or may not require everything from good health to sufficient wealth to good relationships in varying degrees for each of us. The result is…

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Fiscal and monetary policy: debating optimal interactions

3 April 2024By Jacopo Cimadomo and Demosthenes Ioannou Governments and central banks can shield the economy from shocks with their decisions. The ECB Blog looks at a recent high-level conference that analysed the interaction of fiscal and monetary policy and questioned some long-held beliefs. Governments and central banks reacted boldly…

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The state of cloud computing in Europe: Increasing adoption, low returns, huge potential

On the surface, the cloud journey for many European companies is an impressive story. A stunning 95 percent of European companies in our recent survey say they’re capturing value from cloud, and more than one in three say they intend to have more than half of their workloads on cloud.…

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Maritime Interdiction, a New Global Geopolitical Weapon

Since time immemorial, the sea has been a contested arena for state and non-state actors, for the passage of valuable goods and the control of traffic. Traditionally, the straits have been the focus of attention.On March 23, 2021, in the midst of the COVID pandemic, the world had its first…

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Last chance to record archaic Greek language ‘heading for extinction’

The initiative, led by Professor Ioanna Sitaridou (Queens' College and Faculty of Modern and Medieval Languages and Linguistics), contributes to the UN’s International Decade of Indigenous Languages (2022-32), which aims ‘to draw global attention on the critical situation of many indigenous languages and to mobilise stakeholders and resources for their preservation,…

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Impacting audiences across the globe: CEO Excellence revisited

McKinsey’s Carolyn Dewar, Scott Keller, and Vik Malhotra chat with McKinsey Global Publishing leader Raju Narisetti about the global impact of their best-selling book, CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest (Scribner/Simon & Schuster, March 2022), and reflect on why the book is as…

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Reinventing the Organization for GenAI and LLMs

Previous waves of technology have ushered in innovations that strengthened traditional organizational structure. Not so for generative AI and large language models. Ethan Mollick April 02, 2024 Reading Time: 11 min  Topics Data, AI, & Machine Learning AI & Machine Learning Carolyn Geason-Beissel/MIT SMR | Getty Images Consider this an…

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Microsoft Priva announces new solutions to help modernize privacy programs

We know managing privacy is harder than ever. The increasing complexity of regulatory requirements and constantly changing regulations make day-to-day privacy management a challenge. Manual, inefficient processes and inflexible tools can make it difficult for organizations to know where data is located and how it’s being used. The Microsoft Priva…

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Employees Out Sick? Inside One Company’s Creative Approach to Staying Productive

Absenteeism is so pervasive in Latin America and Asia that 10 percent of a business’ workers might not show up on any given day.This risk can create tremendous uncertainty, especially for businesses running on low margins, says Jorge Tamayo, an assistant professor at Harvard Business School. “You can’t control absenteeism,…

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How to bridge the experience gap by supporting nurses of all tenures

From baby boomers to Gen Zers, the question of how the four generations comprising today’s workforce can best work together gets a lot of attention. Personal and professional experiences, levels of training, employer expectations, and career outlook can vary across generations. In nursing, tenure is a particularly nuanced factor that…

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April 2024 Global Immigration Alert

Please note:  while we address certain country-specific updates, this Alert contains information regarding global requirements, policies, and procedures as they stand as of the date of publication. We highly recommend reviewing any global mobility inquiries on a case-by-case basis, including any consulate-specific or immigration authority resources, in “real-time” before traveling…

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How business leaders are using Copilot right now

BBy now it’s clear: AI will transform work for everyone. But some business leaders have moved to the front of the pack. In the past year, people in industries around the world have adopted Copilot for Microsoft 365, testing how it can revolutionize the way they work. The early results…

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Do Investors Use the Media to Hurt Their Competitors?

When Mark DesJardine was working on his Ph.D., in 2015, he studied a few of the organizations that certify lumber harvested from responsibly managed forests. As he dug into the details, he noticed a troubling pattern. A CFA charterholder, Tuck professor Mark DesJardine teaches the MBA elective Social Entrepreneurship. He…

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McKinsey Global Private Markets Review 2024: Private markets in a slower era

At a glance Macroeconomic challenges continued If 2022 was a tale of two halves, with robust fundraising and deal activity in the first six months followed by a slowdown in the second half, then 2023 might be considered a tale of one whole. Macroeconomic headwinds persisted throughout the year, with…

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UK’s only research institute dedicated to understanding early cancer receives £11 million donation

Located on the Cambridge Biomedical Campus – the largest bioscience ecosystem in Europe – the Institute brings together world-leading expertise from across diverse fields including biology, physics, mathematics, epidemiology, medicine, and computer science under one roof with one goal: to predict and prevent cancer.The donation will support the redevelopment of…

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The Dark Side of Brussels’ Energy Policy: The Green Deal’s Death Knell

Any measure that hinders the supply of affordable energy to Europe, such as the continuation of sanctions or a premature withdrawal from long-term gas supply contracts, will cause massive damage to the European economy and set the EU back by years, if not decades, Ulrike Reisner writes. Pursued under the…

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How Seeing a Regular Doctor Improves Primary Care

It is well documented that a sustained therapeutic relationship between a patient and a doctor is valued by both patients and doctors alike. Surveys also highlight the health benefits and improved management of health conditions for patients who have an ongoing therapeutic relationship with the same primary care physician, known…

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How shockproof is your supply chain, really?

While global trade has risen dramatically since the 1990s and has continued to improve the lives of millions of people, geopolitical concerns have lately been rising too. Terms such as “reshoring” and “friendshoring” have seen increased use in corporate presentations by more than 20-fold in the past few years. For…

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How to Create Slides That Suit Your Superiors: 11 Tips

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images I recently interviewed 20 of my customers, all in senior roles at Fortune 100 companies, and asked them their biggest…

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Weed at Work: Can Georgia Employers Still Drug Test?

Quick Hits Georgia allows patients with specific health conditions to use low-THC oil-based products that may contain up to 5 percent THC; meanwhile, over-the-counter CBD oil is limited to a maximum of 0.3 percent THC. Georgia law does not limit the methods or means of drug testing available to employers,…

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Your new way of working: Copilot for Microsoft 365

Small and medium-sized businesses (SMBs) have tremendous vision and passion, and Copilot for Microsoft 365 can help turn dreams into reality. With Copilot for Microsoft 365, you can use the power of AI to reduce the daily grind of running your business—giving you additional time to reach more customers, create new products,…

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A brave new (generative) world – The future of generative software engineering

This blog article explores potential futures in software engineering based on current advancements in generative AI. While the content presents a plausible vision, it cannot predict the future. Our purpose is to inspire software engineers, software companies and enterprises who are embracing the next generation of ‘product-centric’ business models driven…

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How to prepare for the CFO role

A few years into his tenure in treasury at PepsiCo, Arun Nayar realized that to rise higher, he would need to supplement his financial expertise with operational know-how. To get that experience, he persuaded the company’s leaders to give him a lateral role overseeing finance in the global operations division,…

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Who Is the Leader to Put Boeing Back on Course?

This commentary originally appeared in Fortune. Having known the past six CEOs of Boeing personally across multiple corporate governance crises, my phone has been ringing off the hook since the abrupt announcement of a massive shakeup in Boeing’s leadership ranks, including the retirement of CEO Dave Calhoun at the end…

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Planning for retirement in your 50s: Seven essential steps

Financial planning is likely to look different at different stages of your life. So, what matters most when you reach your 50s? Ed Read Cutting, our Director in Belgium, takes a look at some of the key areas to consider. As you approach your 50s, retirement planning takes centre stage.…

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Trump’s Path to Victory: A Priority Electorate and a Convenient Vice President

Competition of candidatesIt is worth clarifying that for Trump, issues of loyalty are extremely important and this feature will influence his choice of vice president along with the real strategic advantages of one of the candidates.Marjorie Taylor-Green, Mat Goetz, Byron DonaldsAll three are close to Trump ideologically, but do not…

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Cyberloafing Unplugged: Overcoming Online Distractions in the Workplace

Amid seemingly never-ending layoffs and a laser focus on efficiency, companies are expecting their employees to make productive and focused use of their time on the clock. Yet, research has shown that employees often spend a significant amount of time cyberloafing – using the internet for personal purposes during work hours…

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Is your organization future relevant? The 6 next practices to get you there

In 1998, Netflix introduced its DVD delivery service, taking the video rental industry onto the web and simplifying the customer experience. Access to the Internet provided a new connection to the customer, streamlining video rental services through a more centralized distribution strategy and reducing the need for store front business…

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Cooley Files Amicus Brief Supporting Continued Application of the Internal Affairs Doctrine in New York

New York – March 28, 2024 – Cooley has filed an amicus brief in the New York Court of Appeals on behalf of 47 corporate law professors in support of the continued application of the internal affairs doctrine. Lawyers Kathleen Hartnett, Patrick Hayden, Samantha Kirby, Alex Kasner, Amie Simmons and…

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Rethinking organizational health for the new world of work

‘The OHI is like an MRI,’ says McKinsey partner Bryan Hancock on this episode of McKinsey Talks Talent. He joins partner Brooke Weddle and global editorial director Lucia Rahilly to discuss McKinsey’s recently updated Organizational Health Index: how it works, what has changed, and why it’s still among the best predictors of…

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Cambridge do the double in 2024 Boat Race

Despite both the Cambridge Men and Women’s Blue Boats starting as underdogs, Cambridge emerged victorious in both races.In the 78th Women’s Race, despite Oxford taking an early lead, Cambridge caught up and then overtook Oxford. Oxford cox Joe Gellett raised an appeal at the end of the race, arguing that…

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Cooley, ACLU File Amicus Brief in Idaho Emergency Abortion Care Case

San Francisco – March 29, 2024 – Cooley, alongside the American Civil Liberties Union (ACLU) and ACLU of Idaho, filed an amicus brief with the US Supreme Court on March 28 in Idaho and Moyle, et al. v. United States in support of allowing emergency abortion care to any patient…

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Generative AI: The next S-curve for the semiconductor industry?

As generative AI (gen AI) applications such as ChatGPT and Sora take the world by storm, demand for computational power is skyrocketing. The semiconductor industry finds itself approaching a new S-curve—and the pressing question for executives is whether the industry will be able to keep up. Leaders are responding by…

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The SEC’s Definition of a “Dealer”

The SEC’s ambiguous rule could have a chilling effect both on decentralized finance and on the provision of liquidity to centralized crypto exchanges. By Jenny Cieplak, Marlon Q. Paz, Stephen P. Wink, and Naim Culhaci The Securities and Exchange Commission (SEC) adopted a new rule on February 6, 2024, further defining the phrase “as part of…

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European Parliament Adopts Artificial Intelligence Act

Quick Hits The AI Act’s risk-based approach subjects AI applications to four different levels of restrictions and requirements, including “unacceptable risk,” which are banned; “high risk”; “limited risk”; and “minimal risk.” The AI Act treats the use of AI in the workplace as potentially high-risk. The AI Act is expected…

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