What Value (if any) Do Management Consultants Provide?

For businesses seeking to stay ahead, embracing strategic changes becomes vital. Management consultants provide the necessary insights and support to execute these changes, making a significant impact on an organization’s growth. Introduction In today’s fast-paced business world, organizations face complex challenges that demand expert guidance for successful navigation. Management consultants, with…

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More Countries, More Problems: Selling AI Products Around the World Is Still Too Hard

A dynamic new wave of digital-first companies has emerged, driven by a significant decrease in the cost of building a minimal viable venture and further propelled by recent advancements in Generative AI. Founders can now quickly build chatbots/companions, education tools, image generation tools, lightweight SaaS apps, and games for customers around the world. Selling these digital products globally,…

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Solving for a Bad Boss: Whose Responsibility Is it?

Recent research published by our People Science team highlights a significant problem affecting organizations across industries: bad bosses. This phenomenon, while widely recognized, can be viewed from a number of perspectives. When preparing our original report, we were asked a provocative question: why wouldn’t an employee, unhappy with a less-than-ideal…

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Rethinking algorithmic decision-making

In a new paper, Stanford University authors, including Stanford Law Associate Professor Julian Nyarko, illuminate how algorithmic decisions based on ‘fairness’ don’t always lead to equitable or desirable outcomes. Algorithms underpin large and small decisions on a massive scale every day: who gets screened for diseases like diabetes, who receives…

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What a surprise: Researchers Discover New Vulnerability in Large Language Models

Large language models (LLMs) use deep-learning techniques to process and generate human-like text. The models train on vast amounts of data from books, articles, websites and other sources to generate responses, translate languages, summarize text, answer questions and perform a wide range of natural language processing tasks. This rapidly evolving…

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Twelve disruptions changing the world by the War in Ukraine

Russia’s war in Ukraine is an ongoing tragedy, destroying lives and livelihoods in Ukraine and altering economic patterns worldwide. In May 2022, we set out an initial analysis of 12 disruptions that the war could unleash. With the passage of time, it seems increasingly likely that the war, coming so…

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Alan Friedman: To Err Is Human

Harlan Krumholz: Welcome to Health & Veritas. I’m Harlan Krumholz. Howard Forman: And I’m Howie Forman. We’re physicians and professors at Yale University. We’re trying to get closer to the truth about health and healthcare. We have an exciting interview coming up with Dr. Alan Friedman of Yale New Haven…

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Moving communities to safety

How to move communities away from flooding risks with minimal harm As sea levels rise and flooding becomes more frequent, many countries are considering a controversial strategy: relocation of communities. A Stanford analysis of planned relocations around the world reveals a blueprint for positive outcomes. By Rob Jordan Stanford Woods…

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Public Speaking Tips from an Introvert

I was sitting in the front row of a large conference room with 150+ colleagues behind me. I felt a wave of nervousness wash over me while I was waiting for my turn to get on stage and speak. I’m an introvert and hated public speaking. Butterflies in my stomach.…

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It keeps going up: The Growing Market for Functional Alcoholic Beverages

In today’s ever-changing consumer landscape, the alcohol industry has shown fascinating transformations to meet the demands of shifting consumer tastes and preferences. 2022 marked the first year where the spirits market share surpassed the beer market share in the U.S. beverage alcohol market. Largely attributed to the impacts of the…

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What are connected autonomous vehicles?

Connected autonomous vehicles combine the digital world with automated technologies to assist or replace humans in cars. These vehicles’ sensors and cameras read the car’s surroundings and make constant connections to the Internet, GPS tracking systems and telecommunications networks. An autonomous vehicle shares information inside and outside the car. It…

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Electric-vehicle buyers demand new experiences

When buying an electric vehicle, consumers want an experience that matches their expectations of the car itself. That is, something exciting and innovative but also reliable and predictable. They expect to both transact online and negotiate with a real person, and they still need to take a test drive. However,…

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Think again. Training your way to culture change?

The answer may not be obvious at first. Here are a few ways we see companies taking on culture change, often under the guise of a different name: Adopting and socializing a new customer-first go-to-market strategy Shifting from working heads-down in silos to formal, cross-functional collaboration Turning the tide to…

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How the late Aretha Franklin shows the importance of discussing estate plans with your family

Typically, a will is an official document drawn up by a legal professional. It clearly outlines how you want your estate to be distributed after you are gone, and it should avoid any confusion or disputes. However, a recent court case involving the late Aretha Franklin demonstrated that this is…

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The hotel of the future

How will hotel operators use new technologies, respond to travelers’ changing needs and preferences, and become more sustainable? Five leaders of McKinsey’s Travel, Logistics & Infrastructure Practice envision what the hotel experience might be like in the 2030s. The following transcript has been edited for clarity. Convenience and customization Caroline…

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Could a Business Model Help Big Pharma Save Lives and Profit?

With Hepatitis C running rampant in Egypt in 2012, Clifford Samuel, then of California-based Gilead Sciences, convened a series of urgent meetings with Egyptian government officials, doctors, and patients. His goal? To make Gilead’s lifesaving Hepatitis C drugs available for Egypt’s most vulnerable by harnessing a new business model. The…

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Maximising efficiency: Optimising order-to-cash processes

Many organisations focus exclusively on in-year benefits and quick wins at the expense of discovering the deeper opportunities within order to cash (O2C). However, taking a deeper look into these processes can reveal hidden opportunities that can lead to long-lasting results and significant value. This article delves into the importance…

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Democracy, Defence and Conflict in the Age of AI

The rapid advancement of artificial intelligence (AI) has resulted in its proliferation across various sectors – from consulting and banking to manufacturing and healthcare, to name just a few. Generative AI has become increasingly widespread and is set to be a game changer at all levels, with far-reaching repercussions for…

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Essential Guidelines for Businesses: Complying with UK Law for B2C Gift Cards

Gift cards have become a popular option for offering gifts and rewards in the Business-to-Consumers (B2C) domain. As a business offering gift cards to UK consumers, it is crucial to understand the UK legal rules surrounding gift cards to protect your customers and your business. In this article, we will…

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How AI Is Powering the Future of Clean Energy

AI is improving ways to power the world by tapping the sun and the wind, along with cutting-edge technologies. The latest episode in the I AM AI video series showcases how artificial intelligence can help optimize solar and wind farms, simulate climate and weather, enhance power grid reliability and resilience,…

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Effective Change Management and Its Role in Project Success

Change is an inevitable aspect of any project, whether it’s a small business initiative or a large-scale enterprise venture. Embracing and managing change effectively can make or break a project’s success. In this article, we delve into the crucial role of effective change management in project success. We will explore…

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The Art and Science of Delivering Impact

Q: What are the core values that led you to the work you do? Passion and compassion drive me professionally and personally. I have a fervency for service to others that comes out of my roots in Judaism: You don’t have an obligation to perfect the world, but you do…

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Why more strikes are coming

Americans are all in for labor these days. According to an August 2022 Gallup poll, 71 percent of Americans approve of labor unions, up from 64 percent prior to the pandemic and the highest Gallup has recorded since 1965. SLS Professor Emeritus William B. Gould With Hollywood writers and actors…

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Closing Supply Gaps in the Electricity Market

Last year, electricity was in short supply, and prices in the electricity market skyrocketed. Rising prices signal a shortage ‒ for example, during hours of high demand and low production from renewables, and during crises such as the gas shortage resulting from the Ukraine war. However, most consumers in Switzerland…

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TRACE your social value | How to measure your organisation’s social value impact

Social value has been ‘a thing’ in the business world since the 70s. But it has gradually increased in prominence, particularly in the last decade as awareness of the importance of operating sustainably has grown. Of course, it’s not just about sustainability. Social value incorporates what organisations do in terms…

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Bullying at work – A step too far?

Employers have a duty to provide a safe working environment to their employees, to ensure they are not discriminated against, and do not suffer harassment or victimisation, due to any of the protected characteristics under the Equality Act 2010. However, when it comes to bullying at work, employers will have…

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Five tips to avoid, manage and respond to a cyber attack

The digitisation of businesses and the increasing reliance on technology for core business operations has heightened the risk of a cyber attack. In fact, in this day and age, it's a matter of when – and not if – a cyber attack will take place. A cyber attack can cause…

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Apple partnerships help Californians access affordable housing and resources

In 2021, as so many communities continued to grapple with the financial effects of the pandemic, Fernando Cortes struggled to find work and pay his bills. A friend told him that Destination: Home, a nonprofit focused on the unhoused and supported in part by Apple, could help defray the cost…

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For distance runners, leaner isn’t faster

The idea that a leaner body makes for a faster stride is common among distance runners. But it's inaccurate and sets a dangerous ideal, according to Megan Roche, MD, PhD, an ultrarunner and researcher at Stanford Medicine. Runners who are excessively lean are prone to injuries, infectious diseases, mental health…

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Data and Tech: The future of commerce is connected

Kees Jacobs Part 3: Embed data within the business Welcome to the third part of this initial blog series on the future of commerce and the role of data and technology. In the earlier parts, we discussed the impact of channel-less commerce, the need for connected capabilities, the significance of…

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Why, As Incomes Rise, Variability in Happiness Shrinks?

For more than a decade, the World Happiness Report—a collaboration among several top universities in the United States, the United Kingdom, and Canada—has published annual data on the happiest countries in the world; Finland has held the top spot for six years in a row. Part of a vast body…

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Where could $374 billion in dry powder go?

Private capital loved software —or it did for about a decade, during which capital deployment skyrocketed. In more recent quarters, software markets have reflected global macroeconomic uncertainty. Publicly listed companies’ multiples swooned; access to debt markets tightened; and private markets continued to hold large amounts of dry powder. Developments in…

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Why Are Banks Regulated in the First Place?

On June 12, 2023, UBS formally took over Credit Suisse. This step was announced three months ago, at the historic press conference on March 19. Since then, there has rightfully been fierce discussion about the events surrounding the two major banks. Not only was emergency law applied, but state guarantees…

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Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

Part-time workers who want more hours are a hugely untapped resource. Strange, since employers continue to encounter skills shortages. Why are qualified, eager workers underemployed? Harvard Business School Professor Joseph Fuller’s latest paper, “Hidden Workers, Part-Time Potential,” reveals that many such workers are caregivers, excluded from full-time jobs because short-sighted…

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