What sorts of journeys do today’s travelers dream about? Where would they like to go? What do they hope to do when they get there? How much are they willing to spend on it all? And what should industry stakeholders do to adapt to the traveler psychology of the moment? To gauge what’s on the minds of current-day travelers, we surveyed more than 5,000 of them in February and March…
In this episode of Nevermind the Pain Points, join host Tom Carpenter and guest expert Phil Boyden from Sojourn Solutions as they dive into the future of B2B marketing – navigating everything from the complex world of marketing automation and customer data platforms, to proving ROI, and adopting B2C strategies.Listen here or read on for an edited transcript. Tom Carpenter: Hello, everyone. It’s great to have you tune into the…
As the sun begins to peak its way through the clouds, dreamers begin to consider the potential of investing in a holiday home. Investing in a holiday home can be a rewarding venture, offering both personal enjoyment and potential financial gain. However, amidst the excitement of acquiring a second property, forward planning is crucial, especially when considering tax implications for future disposal of the asset. Inheritance Tax It is important…
The Federal Trade Commission (“FTC”) and the Antitrust Division of the Department of Justice (“DOJ”) announced on Thursday, May 23, that they are expanding their search for businesses using “roll up” strategies to consolidate competitors and reduce competition across the U.S. economy. Previously, the agencies had primarily focused their efforts on the healthcare industry, but this latest joint Request for Information invites members of the public to submit “examples” of…
School may be out for summer in many places across the northern hemisphere, but learning doesn’t have to end! Our free summer learning game for students, Leaps and Logs, is back again this year. We’ve updated the experience with new, innovative challenges, including some that feature creating with AI. Students can play a friend, neighbor, family member, or by themselves, completing fun learning tasks as they go.In this summer learning…
The McKinsey Global Institute aggregated a richly granular data set of micro-, small-, and medium-size enterprises (MSMEs) and large companies across 12 broad sectors, 68 level-two subsectors, and more than 200 level-three subsectors for 16 countries that account for more than half of global GDP. In these countries, MSMEs on average have only half the productivity of large companies, and less than that in emerging economies. Raising MSMEs to top-quartile…
Ninety percent of the world’s data has been created in the last two years, and this huge influx is already growing exponentially in 2024. However, Google’s move to phase-out third-party cookies and prioritise user privacy will limit businesses’ access to customer data. Given today’s focus on the hyper-personalisation of customer experience, this barrier to user data poses a new challenge to businesses. Meanwhile, Google seeks to keep pace with advancements…
For all the financial, operational, and market challenges incumbent telecom operators have faced over the past decade-plus, they still retain real competitive advantages in their efforts to spur renewed growth. Global brand recognition, a large customer base, a rich data set, and a broad array of sales channels are all vital assets they can leverage for success. But telcos won’t likely be able to realize these advantages unless they are…
Our goal in Teams is to make hybrid work and communication easier and more inclusive than ever before. This pursuit is core to the effort we put into creating meaningful connections between people through our end-to-end events platforms, whether one-to-one meetings or large one-to-many hosted digital events. We introduced our new digital streaming event solution for large events, town hall, in September 2023. Town hall has continued to drive new,…
New graduates entering the job market will face a very different landscape from even a year ago, with a murky economy and potentially more limited career prospects. Though unemployment figures in the US remain near historically low levels, the pace of hiring in April slowed, according to the Bureau of Labor Statistics. US employers added 175,000 jobs, seasonally adjusted, far fewer than the more than 300,000 in March and below…
Like a lot of people, Balázs Kovács has come to rely on Yelp reviews when it comes to choosing a new restaurant. “I don’t look at the numbers,” he says. “I read to connect with the experience. It’s more personable if someone writes about their experience. If they complain about having to wait 45 minutes for soup, I know what that means.” A professor of organizational behavior at Yale SOM…
This interview is part of the Leading Asia series, which features in-depth conversations with the region’s most influential leaders on what it takes to lead in Asia today.Asia–Pacific’s changing demographics, growing middle class, and insurance protection gaps are just a few trends shaping opportunities and challenges in the region's life and health insurance markets. There is clearly ample room for sustained growth in these markets. Lee Yuan Siong, AIA group…
A new study by a researcher at Carnegie Mellon University assessed cannabis use in the United States between 1979 and 2022, finding that a growing share of cannabis consumers report daily or near-daily use and that their numbers now exceed those of daily and near-daily alcohol drinkers. The study concludes that long-term trends in cannabis use parallel corresponding changes in policy over the same period. The study appears in Addiction.…
Both Tehran and Jerusalem, while performing political and diplomatic manoeuvres, and, if necessary, demonstrating military capabilities, still strive to refrain from direct confrontation. The regional balance is extremely unstable – and therefore not a single potential scenario should be completely ruled out. Iran-Israel relations have remained extremely tense for several decades. However, the parties have never engaged in a direct military confrontation, limiting themselves to attacks through their proxies and…
Tax planning sits at the heart of every successful wealth management strategy. Talking tax can be difficult. It doesn’t have the glamour of planning an investment portfolio or discussing a lucrative business exit, but tax planning is pivotal to your financial future. Everyone can benefit from understanding the fundamentals. Tax planning is embedded into every aspect of wealth management. Whether you are thinking about investing, estate planning, cashflow management, philanthropy,…
Announcing the new €15M Google.org Impact Challenge
There are many, ways to evaluate Africa’s expensiveness in the tech space and determine what drives African development. Conclusions may point to interests in robotics, Artificial Intelligence (AI), and telecommunications. This paper attempts to add to the body of literary commentary on this issue a view of the nature of the African population demographics, the youth dividend, and the impact of geopolitics, geoeconomics, and current multilateralism on their potential and role…
On 14 May, United States President Joe Biden announced new tariffs on China under Section 301 of the Trade Act of 1974 (unfair trade) . The additional tariffs – on top of earlier tariffs, including those imposed by President Trump – cover imports from China in several sectors, including semiconductors (tariff rises from 25 percent to 50 percent), solar cells (from 25 percent to 50 percent), electric vehicle batteries (from 7.5…
It is January 2025 and two people are sitting at the departure gate at Heathrow waiting for their (inevitably) delayed flight to the Bahamas. They start a conversation and talk about why they are flying to this Caribbean island. Person A, Mrs Sunseeker, explains to Person B, that she had lived in the UK for a long time as a resident “non-dom,” but that expected changes to the tax rules…
[After the start of Russia’s special military operation in Ukraine, Western pressure on the Republic of Serbia, the Republic of Srpska and all Serbian people on the territory of the former Yugoslavia increased. The fact that the Republic of Serbia has not imposed sanctions against the Russian Federation has contributed especially to renewed Western political violence against Serbia. Serbs have been put at risk because the Republic of Serbia and…
Goals, values and rules: securing the team’s missionGoals, values and rules are three distinct and complementary ways to bond team members. Together, these elements create the solidarity needed for group members to become a true team. Goals are the foundational element of teams. They provide a shared purpose and direction for the team's efforts. Once goals are established, values and rules then come into play and define how those goals will be achieved.Values are the…
The fascination with the sea is as old as man. The famous cry—thalatta, thalatta—of Xenophon’s beleaguered 10,000 Greek soldiers (or of what remained of them) upon seeing the familiar waters of the Black Sea after returning from war, showed a loving familiarity with the sea. The Romans embraced the Mediterranean as their own sea—Mare Nostrum—even if they faced it with some trepidation, preferring to have their legions firmly grounded on…
If Lerone A. Martin, the faculty director for Stanford’s Martin Luther King, Jr. Research and Education Institute, harbored any doubts about teaching his popular undergraduate course via the Internet to high schoolers in Los Angeles, they vanished when the results of a student survey arrived midway through the semester. When asked about the class, Between Malcolm X and Martin Luther King, Jr.: Race, Religion, and the Politics of Freedom, three…
As AI policy conversations expanded last year, they started to be punctuated by repeated references to unexpected abbreviations. Not the usual short names for new AI models or machine learning jargon, but acronyms for the different international institutions that today govern civil aviation, nuclear power, and global capital flows. This piqued our curiosity. We wanted to go deeper and learn more about how approaches to governing civil aviation might apply…
Quick Hits Maryland’s HB 1388 imposes greater restrictions on Maryland employers entering noncompete and conflict of interest agreements with both health care and veterinary professionals. HB 1388 prohibits restrictions for certain employees who are required to be licensed under the Health Occupations Article and certain employees who are licensed as a veterinary practitioner or veterinary technician under Title 2, Subtitle 3 of the Agriculture Article. HB 1388 takes effect on…
New ServiceNow Now Assist and Microsoft Copilot integration brings the power of two generative AI assistants into one seamless enterprise experience LAS VEGAS — May 8, 2024 — Knowledge 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW) and Microsoft Corp. (NASDAQ: MSFT) announced an expanded strategic alliance, combining their industry-leading generative AI capabilities to enhance employee choice and flexibility. The new ServiceNow Now…
Making great products is not enough in software these days. The “build it, and they will come” mindset will no longer lead to success in this ever-competitive space. As software products become more sophisticated and customers more discerning, the path to market acceptance has become much more complicated. Companies need different capabilities to navigate this more challenging environment, with sustainable success increasingly requiring a role devoted to understanding and priming…
What You Need to Know: On May 6, 2024, the Connecticut legislature passed a bill (HB No. 5005) amending a number of key aspects of the Connecticut statewide Paid Sick Leave Law. The bill was signed into law by Governor Ned Lamont on May 21, 2024. Some of the notable substantive amendments to Connecticut Paid Sick Leave include (a) expansions of which employers are subject to the law, which individuals…
The study encompassed more than two million participants psychological wellbeing from 2006-2021 across 168 countries, in relation to internet use and psychological well-being across 33,792 different statistical models and subsets of data, 84.9% of associations between internet connectivity and wellbeing were positive and statistically significant. The study analysed data from two million individuals aged 15 to 99 in 168 countries, including Latin America, Asia, and Africa and found internet access and…
In this episode of McKinsey on Building Products, a podcast dedicated to the exploration of software product management and engineering, McKinsey partner Rikki Singh spoke to Dr. Ya Xu, vice president of engineering and head of data and AI at LinkedIn. They discuss strategies engineering leaders can undertake to prioritize AI use cases, advance the development of AI technologies, and weave AI initiatives into the fabric of the company’s culture.…
The apparel and footwear industry’s standard playbook for managing global supply chains has been overtaken by recent events and rising complexity. The sprawling footprint of global supply chains was supposed to the lower the chance for disruption, but the pandemic and resulting dramatic demand shifts punctured that veil. With volatility looking more and more like the rule rather than the exception, brands face the task of reimagining their supplier strategies—and…
Quick Hits The Illinois legislature passed SB2979 to clarify that multiple alleged collections or disseminations of an individual’s biometrics constitute only a single violation of the Privacy Act and the individual is limited to only one recovery of statutory damages. Once signed, the bill will reverse a holding by the Illinois’s high court that had opened the door to potentially excessive damages awards against employers. The bill confirms that BIPA…
The promise and peril of cloud is a common refrain in many C-suites: huge economic potential and regularly underperforming reality. What’s much less clear, however, is what to do about it.Out of the more than 80 enterprises McKinsey profiled for its CloudSights database, 40 percent have found limited value in their cloud programs. In addition, half of companies five or more years into their cloud journey still have not achieved…
The method, developed by researchers from the University of Cambridge, takes its inspiration from spider silk, which can conform and stick to a range of surfaces. These ‘spider silks’ also incorporate bioelectronics, so that different sensing capabilities can be added to the ‘web’.The fibres, at least 50 times smaller than a human hair, are so lightweight that the researchers printed them directly onto the fluffy seedhead of a dandelion without…
Legal compliance serves as the bedrock of any organization. While it lays the foundation, a positive workplace culture breathes life into your organization. A strong, supportive culture fosters employee engagement, boosts morale, and enhances productivity. This balance between compliance and culture was at the heart of our discussion on last week’s Catherine’s Corner, where we explored California Laws 2024 and Their Effect on Workplace Culture. Catherine was joined by employment…
Europe is at a crossroads: How can it cope with the grave security challenges posed by the (potential) collapse of Ukraine and the return of Donald Trump? In the short term, enhancing defence autonomy is a top priority on the agenda; in the long run, Europe should change its thinking pattern and look for a suitable ultimate solution to the conflict. On February 24, 2022, the Russia-Ukraine conflict broke out.…
New papers published by INSEAD professors suggest gains from AI could be undermined by managers, perhaps because they have to consider wider objectives beyond measurable results. Another finding pertains to social movements on a global scale, and how they may turn consumers off specific products. Other research cover macroeconomics. One paper examines the underlying causes of the long-term slowdown in productivity growth in advanced economies; the other looks at fiscal policies…
The huge, long-lasting wildfires that have become increasingly common in recent years can cause changes in soil chemistry that affect water contamination, air quality, and plant growth. But these changes are poorly monitored and rarely factor into post-fire recovery efforts or risk assessments, according to a review study published May 14 in Nature Reviews Earth & Environment. The study, led by Stanford University and Colorado State University scientists, found that…
Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Carolyn Geason-Beissel/MIT SMR | Getty Images The chairman of a large European enterprise approached me over drinks at an event for board members and CEOs on how to build enterprise security resilience. We started talking about cybersecurity risk — a grave concern for many boards. “I…
Growing up, Gail Ayala Taylor would have heard about business from her father, Reginald “Ricky” Ayala. To Spartans fans, Ayala was the legendary #7 basketball player for Michigan State; to others, he was a distinguished businessman and CEO in Detroit known for his more than 30-year career in hospital administration. But what if you didn’t grow up in a household where you heard about business and corporate life at the…