Cooley, Cybersecurity Leaders File Brief Opposing SEC’s SolarWinds Cyberattack Case

Updated March 29, 2024 – Joined by over 50 cybersecurity leaders, including 20+ new signers, Cooley filed an updated amicus brief that supports SolarWinds’ motion to dismiss the SEC’s amended complaint, which contains more than 50 pages of additional allegations against SolarWinds and its chief information security officer. The brief’s latest signers have served in senior cybersecurity roles at major companies, such as Bank of America, Capital One, Eptura, EY, IHS…

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Pali Bhat on building intelligent products

In this episode of McKinsey on Building Products, a podcast dedicated to the exploration of software product management and engineering, McKinsey senior partner Chandra Gnanasambandam and partner Rikki Singh sits down with Pali Bhat, chief product officer of Reddit. Bhat has been at the forefront of product innovation for several large technology platforms, including Google. During their conversation, Bhat and Gnanasambandam, and Singh discuss how to find untapped opportunities to…

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Breaking free from confirmation bias in AI

A Call for a better Approach to all Things AI Robert Engels Being in San Francisco, this vibrant and living city, full of ideas and willingness to move onward I could not help myself getting into a thought or two on the sociology of trends and commercial interests. In our current society we often stick to verification and confirmation to shape our ideas and opinions. Social media, news, and opinion…

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Harnessing AI as a force for good

Amidst ongoing concern surrounding AI risk, safety and ethics, a key question arises – how can we truly harness this powerful technology as a force for good? To answer this, our recent ‘What’s Next?’ event provided an invaluable forum. It’s time to look beyond the Artificial Intelligence (AI) hype Last year, as AI-mania took hold, thousands of .ai domain names were registered (a boon for the Anguillan economy) and every…

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Azure AI celebrates Women’s History Month through its customers

As a young girl growing up, the tech world seemed like a distant reality, predominantly occupied by men. It wasn’t until my older sister pursued a degree in informatics in college that I realized the potential for women in technology. This revelation was not just about inspiring young girls like me but about fostering an inclusive environment where companies thrive on diverse representation. Despite the so-called “glass ceiling,” my journey…

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Diplomacy as a Way to Strengthen Sovereignty

On March 28, 2024, the Valdai Club presented its new report, titled “Crafting National Interests: How Diplomatic Training Impacts Sovereignty”. The moderator was Andrey Sushentsov, programme director of the Club.Nikita Neklyudov, an expert at MGIMO University’s Institute for International Studies, noted that the report returns us to the discussion about what resources are in international politics. We are accustomed to talking about resources as something material, but it is diplomacy…

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Author Talks: Charles Duhigg on how the best communicators ‘click’

Connecting with others can feel like an art, but it’s also a science. In this edition of Author Talks, McKinsey Global Publishing’s Lucia Rahilly chats with Charles Duhigg, a New York Times best-selling author and writer for the New Yorker, about his new book, Supercommunicators: How to Unlock the Secret Language of Connection (Random House, February 2024). Duhigg reveals why meaningful connection can feel so elusive—and breaks down what you can…

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Six Principles for Successful Multiparty Negotiations

COP28 in Dubai was a key milestone in global climate talks, convening nearly 200 countries for the first assessment since the Paris Agreement. Highlighting the urgency for action – with 2023 as the hottest year on record – it emphasised the need for united efforts amid complex negotiation challenges. At COP28, a “stocktake” review showed failures in reducing emissions and aiding developing countries. Talks to enhance climate action, such as…

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The brokerage concept: a new perspective on strategy and innovation 

Making radical innovation a business realityA new era of technology that is led by AI and other advancements signals huge opportunities for radical and disruptive innovation. Existing markets are transforming and new markets are opening up.  For business leaders, it can be difficult to know which path to take in an environment that is changing rapidly. Here, we introduce some concepts that are critical to developing commercially viable business models…

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Sustainable style: How fashion can afford and accelerate decarbonization

Fashion brands, big and small, have made ambitious, public commitments to creating more sustainable apparel by 2030. But keeping pace with their decarbonization commitments has been a challenge across the industry. About two-thirds of brands, according to a new McKinsey analysis, are behind on their own decarbonization schedules, and 40 percent have seen their emissions output increase since making their sustainability commitments. Today, the global fashion industry accounts for an…

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Sanctions Policy With an Anti-Russian Accent: The UK’s New Sanctions Strategy

Despite its significantly lower weight in the global economy compared to the United States, London is trying to secure its role as one of the leaders in the application of sanctions. This is facilitated by the continued position of the UK as one of the world’s financial hubs, a major source of FDI, a leader in the insurance market, consulting and legal services, as well as a supplier of industrial…

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FCC Adopts New Minimum Standards for Broadband Services

The Federal Communications Commission (FCC), in a Report to Congress, has adopted new standards for determining when internet services are fast enough to qualify as broadband services. The report sets the speed threshold at 100 megabits per second (Mbps) for downstream traffic and 20 Mbps for upstream traffic for fixed services; 35 Mbps downstream and three Mbps upstream for mobile service; and one gigabit per second (Gbps) downstream per 1,000…

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An update on European consumer sentiment: Proceeding with caution

In the first quarter of 2024, consumers in Europe once again reported having mixed feelings about the economy, but their concerns didn’t stop them from spending on discretionary items. Travel and self-care were two categories that these consumers expressed interest in. Even so, cautious consumers continued to trade down. The following charts highlight findings from our latest ConsumerWise research in five European countries: France, Germany, Italy, Spain, and the United Kingdom.…

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How AI Changes Your Workforce

In this short video, two experts share insights on how AI is reshaping work, workers, and talent ecosystems. MIT Sloan Management Review March 28, 2024 Reading Time: 1 min  subscribe-icon Subscribe Share [embedded content] Today’s leaders must grapple with big expectations for the impact of AI on the workforce — and an even larger amount of hype. Will AI automate away a huge number of jobs? How do companies use…

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License Renewal Process for Providers of Outsourced Specialized Services in Mexico: 7 Frequently Asked Questions

Quick Hits Mexico’s Ministry of Labor and Social Welfare (Secretaría del Trabajo y Previsión Social) (SLSW) recently enabled a module on the REPSE website in order to renew licenses for providers of outsourced specialized services. REPSE license holders have three months to complete the renewal process, with the start date depending on the year and month that a holder started the prior REPSE enrollment. The SLSW has published a chart…

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New approach to monitoring freshwater quality can identify sources of pollution, and predict their effects

The source of pollutants in rivers and freshwater lakes can now be identified using a comprehensive new water quality analysis, according to scientists at the University of Cambridge and Trent University, Canada.Microparticles from car tyres, pesticides from farmers’ fields, and toxins from harmful algal blooms are just some of the organic chemicals that can be detected using the new approach, which also indicates the impact these chemicals are likely to…

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TB vaccine may enable elimination of the disease in cattle by reducing its spread

The research, led by the University of Cambridge and Penn State University, improves prospects for the elimination and control of bovine tuberculosis (TB), an infectious disease of cattle that results in large economic costs and health impacts across the world.  This is the first study to show that BCG-vaccinated cattle infected with TB are substantially less infectious to other cattle. This remarkable indirect effect of the vaccine beyond its direct…

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Putting Data in a Corner: LLMs and Financial Services Data

Nobody puts Baby in a corner — especially if Baby happens to be fragmented financial services data. Historically, the key to building a successful financial services data company has been to extricate and analyze valuable but difficult-to-access resources like public filings, diligence materials, research reports, conference call notes, and news. Now, with the advent of large language models, such previously shackled information might soon be easily and widely available to…

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Margo Harrison: Women’s Health as a Path to Empowerment

Howie and Harlan are joined by Margo Harrison, an OB-GYN and femtech entrepreneur, to discuss how innovative solutions to women’s health problems offer deeper understanding and expanded choices. Harlan and Howie each offer a caveat emptor for lightly regulated, unproven supplements and treatments such as Prevagen and hydration spas. Links: “Prevagen Review: A Word of Caution” “Prevagen®: Analysis of Clinical Evidence and Its Designation as a ‘#1 Pharmacist Recommended Brand’”…

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Leading with Purpose: Oxfam interim CEO Aleema Shivji in conversation – PODCAST

In this episode of Knowing Not for Profits, host Ruth Wilkinson sits down with Aleema Shivji to discuss the importance of stakeholder engagement, the complexities of corporate partnerships, and the evolving landscape of the not-for-profit sector. With a focus on measuring impact and the power of authentic storytelling, this conversation sheds light on the transformative work of Oxfam and the future of humanitarian efforts.Listen here or read on for an…

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Minnesota Legislative Update 2024: Employment Law Bills Cover ESST, Human Rights Act, Pay Disclosure, and Restrictive Covenants

Quick Hits The Minnesota Legislature is considering competing bills that would amend the statewide earned sick and safe time law. The legislature has also introduced bills that would hike punitive damages for violations of the Minnesota Human Rights Act and require employers with thirty or more employees to include salary ranges in job postings. Additional legislation would bar staffing agencies from restricting their employees from working directly for their customers,…

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‘Exhausted’ immune cells in healthy women could be target for breast cancer prevention

Everyone has BRCA1 and BRCA2 genes, but mutations in these genes - which can be inherited - increase the risk of breast and ovarian cancer.The study found that the immune cells in breast tissue of healthy women carrying BRCA1 or BRCA2 gene mutations show signs of malfunction known as ‘exhaustion’. This suggests that the immune cells can’t clear out damaged breast cells, which can eventually develop into breast cancer. This…

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How the Lack of Training Affects your Organization

The workforce is the heart of any thriving company. However, without proper training, employees may find themselves ill-equipped to meet the demands of their roles effectively.  Millennials think learning and growing are important reasons for joining a new company. Additionally, individuals from Generation X and subsequent generations require chances to enhance their skills and adapt to changes in technology and market trends.  Investing in employee training and development is key…

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Reclaim ‘wellness’ from the rich and famous, and restore its political radicalism, new book argues

Today’s wellness industry generates trillions of dollars in revenue, but in a new book, Dr James Riley (Faculty of English & Girton College), shows that 1970s wellness pioneers imagined something radically different to today’s culture of celebrity endorsements and exclusive health retreats. “Wellness was never about elite experiences and glossy, high-value products,” says Riley, noting that “When we think of wellness today, Gwyneth Paltrow’s Goop and other lifestyle brands might come…

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The Power of Public-Private Partnerships

Current global challenges are daunting. We’re not on track to reach the Sustainable Development Goals by 2030. In fact, the United Nations warns that we’ve entered an age of “polycrisis” in which increased conflicts, the climate emergency and widening economic and social disparities threaten our collective future. The public sector can’t address this sobering reality on its own. When well-planned and well-executed, public-private partnerships (PPPs) – where firms collaborate with public-sector entities such as government…

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  • Reading time:10 mins read
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MLOps so AI can scale

Building advanced AI is like launching a rocket. The first challenge is to maximize acceleration, but once it starts picking up speed, you also need to focus on steering.Jaan TallinnFor AI/ML to make a sizable contribution to a company’s bottom line, organizations must scale the technology across the organization, infusing it in core business processes, workflows, and customer journeys to optimize decision making and operations in real time. This is…

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Mayo Clinic’s Healthy Model for AI Success

Topics AI in Action This column series looks at the biggest data and analytics challenges facing modern companies and dives deep into successful use cases that can help other organizations accelerate their AI progress. More in this series subscribe-icon Subscribe Share Alice Mollon / Ikon Images In 2022, we argued in the MIT Sloan Management Review AI in Action series that Mayo Clinic was probably the most aggressive adopter of…

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Get to know AI-powered collaboration with Microsoft Teams

As we bring Microsoft Copilot to more customers around the world, people are already unlocking its value and learning the power of generative AI at work. Our recent Copilot customer research shows that 11 minutes of time savings is all it takes for most people to feel like AI is useful, and that after 11 weeks—about one business quarter—most users say it improves their work across key areas like productivity…

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Is Uber Strangling the Restaurant Business?

Jiwoong Shin, professor of marketing at Yale SOM, likes to keep in touch with his former students. They tell him about what’s going on in the world and give him ideas for new research. In December 2019, one of those former students, now a restaurateur in New York and San Francisco, came back to New Haven and met up with Shin for dinner. Shin asked how things were going. There…

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Choose the right transformation ‘bite size’

Pick battles big enough to matter and small enough to win.Jonathan Kozol Many companies set their digital and AI transformations up to struggle from the start by getting the scope of the change wrong. Some companies start too small, believing an incremental approach will lower risk. This is a mistake. Successful transformations need to change something meaningful in the business, where there is a noticeable amount of value at stake…

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Understanding B2B buyer behaviour and digital self-service – PODCAST

Discover the transformative trends in B2B buying as digital self-service experiences gain prominence. In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter delve into the changing dynamics between B2B and B2C, the impact of generational shifts on buyer behaviour, and strategies for engaging modern customers, in this episode of CX talks. Listen here or read on for an edited transcript. Tom Carpenter: I’m Tom…

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How Do Great Leaders Overcome Adversity?

Brian Kenny: If you've listened to Cold Call before, you may have heard our discussions about cases that focus on individual acts of courage and leadership, like the case about Muhammad Ali risking his boxing career as a conscientious objector to the Vietnam War, or the one about Madame Curie, whose tenacity led to discoveries that forever changed the world of medical science, netting her two Nobel Prizes. We discussed…

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Investing in productivity growth

At a glance The past quarter century has been a success story for global productivity. Median economy productivity has jumped sixfold. Thirty emerging economies, with 3.6 billion people, are in the “fast lane” of improvement; if they maintained this pace, they would converge to advanced-economy productivity levels within roughly the next quarter century. Yet amid this global revolution, many economies have experienced productivity stagnation. Advanced-economy productivity growth has slowed by…

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25 Years of the New Cold War

NATO’s aggression against Yugoslavia for international politics was that it was a collective attack, perpetrated by a large group of Western countries, against a sovereign state, and marked the watershed between a time when a peaceful world order could still be expected, and the resumption of the Cold War in a new form, Valdai Club Programme Director Timofei Bordachev writes. This month, the whole world remembers the unprovoked attack which…

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How playing offense on sustainability can power e-commerce performance

The business case for marketplace sustainability is now well established: sustainability leaders decarbonize faster, enjoy higher multiples, and see stronger growth in their sustainable product lines. But how can marketplaces effectively attract customers to their sustainable offerings? McKinsey research shows that some features are more powerful than others in driving outcomes. For example, sustainability-conscious customers are more likely to buy if marketplaces offer bundled delivery or less packaging. However, they…

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AI for Demand Forecasting and Inventory Planning in Retail

Advanced data analytics is now a table-stakes tool for inventory planning. Some estimates show that applying AI-driven forecasting can reduce errors by between 20 and 50 percent, reducing lost sales and product unavailability by up to 65 percent. Sharper demand forecasting also reduces waste and unsold products that need to be marked down or liquidated. Although the complex array of variables and multiple sources of uncertainty ensure demand forecasting will always…

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Are Consumers Getting a Bad Deal from Debt Collectors?

The problem of personal debt is as old as the existence of money. In ancient Rome, people who were unable to pay their debts became temporary slaves to their creditors, ordered to toil on their land until the overdue sum was paid back. In 19th-century-England, broke Britons were sent to debtors’ prisons, miserable dungeon-like edifices, until their family or friends bailed them out.  Associate Professor Felipe Severino teaches Corporate Finance…

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In AI We Trust — Too Much?

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series subscribe-icon Subscribe Share Andrew Baker / Ikon Images I’ve been thinking about technology and trust for much of my career. Here’s one example: Back in 2011, my research focused on the intersection of human trust, robots, and highly critical, time-sensitive scenarios. The research team I was on centered on…

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How Humans Outshine AI in Adapting to Change

You’ve probably never thought about all the split-second adjustments you make in a single day to perform different tasks. Wake up in a hotel room, walk into a library, sit behind the wheel of a car, or swipe up to access your phone apps. Each time, you automatically “self-orient” before you even begin a task, pivoting your perspective of where you are and what you can do as your environment…

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